Kabam, help. Please. I don't wanna get banned

Superstar_1126Superstar_1126 Member Posts: 421 ★★
in General Discussion


I got 2 nexus crystals from Banquet Alliance rewards and one of them was Professor X. The 2nd was Dr Doom but when I chose to confirm Doom, i got the poor connection wifi flag thing and had to restart my game

When I opened my game again, i was presented with this.


It's the exact same nexus but with the option to awaken Doom instead of get a new Doom. I hit confirm because I was excited but now I'm worried about any consequences that may come my way. If i could please get some help on this, it'll be greatly appreciated Kabam. I dont wanna get banned or have my account suspended

Comments

  • Superstar_1126Superstar_1126 Member Posts: 421 ★★
    Ceder said:

    Kabam Jax said:

    Hey there!

    We're looking into this now, it seems that we've had a couple reports about this issue.

    Thank you for bringing it to our attention!

    Hey I should probably ask, if this happened and they got the awakened doom, do they get to keep it
    I would want to since I put 5x +5 sig stones into him, but not if some seriously bad consequences are coming my way
  • Ghost12Ghost12 Member Posts: 648 ★★★
    Superstar_1126 said:

    Ceder said:

    Kabam Jax said:

    Hey there!

    We're looking into this now, it seems that we've had a couple reports about this issue.

    Thank you for bringing it to our attention!

    Hey I should probably ask, if this happened and they got the awakened doom, do they get to keep it
    I would want to since I put 5x +5 sig stones into him, but not if some seriously bad consequences are coming my way
    Your gonna be fine it happen to me too. There just gonna remove the gem, as for the sigs I suggest you put a support ticket
  • AmaadAkiraAmaadAkira Member Posts: 391 ★★★
    Superstar_1126 said:



    I got 2 nexus crystals from Banquet Alliance rewards and one of them was Professor X. The 2nd was Dr Doom but when I chose to confirm Doom, i got the poor connection wifi flag thing and had to restart my game

    When I opened my game again, i was presented with this.


    It's the exact same nexus but with the option to awaken Doom instead of get a new Doom. I hit confirm because I was excited but now I'm worried about any consequences that may come my way. If i could please get some help on this, it'll be greatly appreciated Kabam. I dont wanna get banned or have my account suspended

    Personally, I would awaken Doom
  • AmaadAkiraAmaadAkira Member Posts: 391 ★★★
    Superstar_1126 said:



    I got 2 nexus crystals from Banquet Alliance rewards and one of them was Professor X. The 2nd was Dr Doom but when I chose to confirm Doom, i got the poor connection wifi flag thing and had to restart my game

    When I opened my game again, i was presented with this.


    It's the exact same nexus but with the option to awaken Doom instead of get a new Doom. I hit confirm because I was excited but now I'm worried about any consequences that may come my way. If i could please get some help on this, it'll be greatly appreciated Kabam. I dont wanna get banned or have my account suspended

    Personally, I would awaken Doom. Don't need a mod to tell you that
  • Mr_PlatypusMr_Platypus Member Posts: 2,779 ★★★★★
    edited January 2023
    Similar scenarios have been around for a while. Wouldn’t worry about a ban
  • BazzingaaaBazzingaaa Member Posts: 357 ★★★
    This happened to me yesterday.
    I clicked a 6* featured and got disconnected.
    When I logged back in I had the crystal available to open but also had the same 17,000 shards.
    It's corrected itself today and I have 2,000 shards.
  • SlrgSlrg Member Posts: 23 ★
    Kabam Jax said:

    Hey there!

    We're looking into this now, it seems that we've had a couple reports about this issue.

    Thank you for bringing it to our attention!

    Happened to me also. Already post at bugs n known issues, with videos
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