Banquet Rewards Mail Expiry date

Today, I've been back from a vacation on which I forgot to bring my phone along. My alliance ended the Banquet event with 5.3 million points. I opened the game inbox and saw no banquet rewards mail.
My trip started on Jan 6th and I don't know when the rewards got rolled out. And I 've been in my alliance all the time up till now.
I just watched some youtuber opening their banquet rewards. I just don't understand why big rewards like this have such a short duration of being claimable (1 or 2 days only if I'm being correct on what I saw).
Do you think I can contact support and ask for the missed rewards?

Comments

MrSakuragi

You can ask, worst they can say is no.

TrongNov

You can ask, worst they can say is no.

That sucks but also that is the scenario I expect

unknown

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TrongNov

Did you not get the idea to take someone else's phone, download the game quickly and play it for a second to claim them?

Lol, I went alone. Borrowing a stranger's phone to download a game is not so convenient and my vacation lasted a bit longer than what I planned.

unknown

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Pikolu

Make sure to check your stash first, then ask kabam support if it isn't claimable under the rewards part of the stash.

TrongNov

Make sure to check your stash first, then ask kabam support if it isn't claimable under the rewards part of the stash.

Thank you. I just checked and they arent there. i think they expired

SummonerNR

Rewards came out Jan 6th. And yes, even though Mail Msg might not have lasted more than a few days, the rewards would have still been claimable from STASH for I believe only 7 days.

So looks like you missed them by a day.

You could try submitting a Support Ticket. If they can see you have regularly logged in every day BEFORE vacation, then nothing for 8 days, they might give them to you.

(if just a casual player who regularly skips logging in for days at a time, for those players I doubt they would give in)

TrongNov

Rewards came out Jan 6th. And yes, even though Mail Msg might not have lasted more than a few days, the rewards would have still been claimable from STASH for I believe only 7 days.

So looks like you missed them by a day.

You could try submitting a Support Ticket. If they can see you have regularly logged in every day BEFORE vacation, then nothing for 8 days, they might give them to you.

(if just a casual player who regularly skips logging in for days at a time, for those players I doubt they would give in)