Problem with in app purchases

Emeraldflash225

I just upgraded my device. And now all of a sudden my app is saying this when I try to make in app purchases

Comments

Ceder

I suggest contacting support directly through a ticket

ChiliDog

Maybe this is a good thing...?

GroundedWisdom

I just upgraded my device. And now all of a sudden my app is saying this when I try to make in app purchases

Close out, clear your Cache, and see if that helps.

Kabam Porthos

Hey @Emeraldflash225, I'm sorry to hear you're having trouble making an in-game purchase. We don't have access to in-game accounts here in the Forums so unfortunately, we're limited in the scope of support we're able to provide for issues like this.

If this is happening in other apps, I recommend reaching out to either Apple or Google's support team for assistance. However, if it's only occurring in this game and you haven't already, please try the troubleshooting steps below in an effort to resolve it.

- Android Troubleshooting
- iOS Troubleshooting

After performing those steps, please check if the issue has been resolved. If you're still unable to make a purchase, I recommend reaching out to our Support Team for further assistance. You can contact them by clicking HERE.