Kabaam "We're working on it"

Today's announcement was good but if broken down essentially says what they've been saying. " We're working on it".

I think, in my opinion, there has been a general loss of faith in the company's words that they're committed to fixing the bugs in game and looking at actual changes. Actions speak louder than words. Kabaams actions in regards to this game have spoken volumes. Yes, others will still spend on the game. But with that will come continuous bugs, continued cheating, and continued empty promises in the form of long posts by the company.

But at least you're working on it. So you say.

Comments

Skydad23

Yes, the track record is not good and to be skeptical is absolutely understandable. They fix things that benefit the community in hours. When battlegrounds was broke, and none of the nodes or activating that got fixed in hours. But all of this is it’s going to take time it’s going to take time. Sounds like we’re trying to smooth it over and hope you forget about it.

ReignkingTW

This stuff isn't easy.

Demonzfyre

Yes, the track record is not good and to be skeptical is absolutely understandable. They fix things that benefit the community in hours. When battlegrounds was broke, and none of the nodes or activating that got fixed in hours. But all of this is it’s going to take time it’s going to take time. Sounds like we’re trying to smooth it over and hope you forget about it.

Your comparison isn't a good one. You're describing a bug everyone had while Kabam is trying to fix or find something that some have and others don't and others have something else. They aren't the same thing and shouldn't be compared the same. Obviously you're probably smarter than anyone who works for Kabam and probably already know how to fix it but won't share because it's not your job, so until you let them in on your secret, maybe pull back on the snide comments and false information.

MiikeyMouse

This stuff isn't easy.

It ain’t easy because Kabam makes you think so.

Input bugs have been going for more than a year and lately it becomes worse than before. Did they actually tried something? Makes me wonder.

Demonzfyre

Today's announcement was good but if broken down essentially says what they've been saying. " We're working on it".

I think, in my opinion, there has been a general loss of faith in the company's words that they're committed to fixing the bugs in game and looking at actual changes. Actions speak louder than words. Kabaams actions in regards to this game have spoken volumes. Yes, others will still spend on the game. But with that will come continuous bugs, continued cheating, and continued empty promises in the form of long posts by the company.

But at least you're working on it. So you say.

It's "Kabam".

Yes, the game will continue to have bugs. That will never stop. There isn't a single game available through any sort of device whether it's console or handheld that doesn't have bugs. Money doesn't make bugs instantly disappear either.

Cheating will also continue as long as there are smart enough people out there willing to create programs to do so. There also isn't any game that is 100% immune to cheaters either.

You're going to have to live with those realities whether you like it or not. It's frustrating to not have a game that works 100% of the time but again, just like in the last comment, if you know of a way to fix it, tell them. If you know of a way to make the game playable the same for everyone for the extremely wide variety of devices, tell them.

It's easy to stand where you are and say "do better". In your mind, Kabam devs are all sitting around an "easy" button and just not pushing it while laughing at you. I'm sure you can get in there and fix it up right away right?

Demonzfyre

This stuff isn't easy.
It ain’t easy because Kabam makes you think so.

Input bugs have been going for more than a year and lately it becomes worse than before. Did they actually tried something? Makes me wonder.

So how does Kabam fix it @MiikeyMouse ?

MiikeyMouse

This stuff isn't easy.
It ain’t easy because Kabam makes you think so.

Input bugs have been going for more than a year and lately it becomes worse than before. Did they actually tried something? Makes me wonder.
So how does Kabam fix it @MiikeyMouse ?

Ah here comes the shiny white knight.

If you have been incompetent with your work for more than year, do you really think your employer will keep you around? Not likely, unless there is a nepotism in your workplace.

AmaadAkira

This stuff isn't easy.
It ain’t easy because Kabam makes you think so.

Input bugs have been going for more than a year and lately it becomes worse than before. Did they actually tried something? Makes me wonder.
So how does Kabam fix it @MiikeyMouse ?

If you want his input, ask Kabam to hire him first. He isn't the one being paid to come up with solutions currently.

GinjabredMonsta

This stuff isn't easy.
It ain’t easy because Kabam makes you think so.

Input bugs have been going for more than a year and lately it becomes worse than before. Did they actually tried something? Makes me wonder.

Then how do you fix it and what’s the easy method? You called someone else a white knight for asking this but take it you don’t actually know the answer do you? Not all bugs are the same and are as easy to fix. They stated they basically rebuilt the input system and and the bugs we see now are new ones, not the originals ones. While it get it is frustrating and trust me, I’ve threatened quitting because of it as well, and the end of the day, input issues are not easy to fix especially when dealing with a large player base using different devices in different OS

Demonzfyre

This stuff isn't easy.
It ain’t easy because Kabam makes you think so.

Input bugs have been going for more than a year and lately it becomes worse than before. Did they actually tried something? Makes me wonder.
So how does Kabam fix it @MiikeyMouse ?
Ah here comes the shiny white knight.

If you have been incompetent with your work for more than year, do you really think your employer will keep you around? Not likely, unless there is a nepotism in your workplace.

Incompetent? For 8+ years, it's been the strongest Marvel titles out there. It's still one of Netmarbles top games in their catalog including Future Fight and Future Revolution which Netmarble developed.

Again, I'm sure you're a genius and have all the answers but incompetence is measured differently when it comes to sophisticated input issues that you experience but I don't or ones that I experience but someone else doesn't.

Go on, apply to work there and show em how easy it is. Hasn't anyone ever told you not to throw stones in glass houses?

Demonzfyre

This stuff isn't easy.
It ain’t easy because Kabam makes you think so.

Input bugs have been going for more than a year and lately it becomes worse than before. Did they actually tried something? Makes me wonder.
So how does Kabam fix it @MiikeyMouse ?
If you want his input, ask Kabam to hire him first. He isn't the one being paid to come up with solutions currently.

Uh no. They made a claim that Kabam only wants us to think it's not easy. They need to prove that claim.

MiikeyMouse

This stuff isn't easy.
It ain’t easy because Kabam makes you think so.

Input bugs have been going for more than a year and lately it becomes worse than before. Did they actually tried something? Makes me wonder.
So how does Kabam fix it @MiikeyMouse ?
Ah here comes the shiny white knight.

If you have been incompetent with your work for more than year, do you really think your employer will keep you around? Not likely, unless there is a nepotism in your workplace.
Incompetent? For 8+ years, it's been the strongest Marvel titles out there. It's still one of Netmarbles top games in their catalog including Future Fight and Future Revolution which Netmarble developed.

Again, I'm sure you're a genius and have all the answers but incompetence is measured differently when it comes to sophisticated input issues that you experience but I don't or ones that I experience but someone else doesn't.

Go on, apply to work there and show em how easy it is. Hasn't anyone ever told you not to throw stones in glass houses?

A simple question of yes or no also you can’t answer, but instead trying to overcomplicated things.

I’ve been sending my resume to Kabam but they rejected it cause they said they already have enough men to deal with the bugs.

Satisfied? LOL

MiikeyMouse

Today's announcement was good but if broken down essentially says what they've been saying. " We're working on it".

I think, in my opinion, there has been a general loss of faith in the company's words that they're committed to fixing the bugs in game and looking at actual changes. Actions speak louder than words. Kabaams actions in regards to this game have spoken volumes. Yes, others will still spend on the game. But with that will come continuous bugs, continued cheating, and continued empty promises in the form of long posts by the company.

But at least you're working on it. So you say.
There also isn't any game that is 100% immune to cheaters either.

You’re wrong.

unknown

This content has been removed.

Demonzfyre

Today's announcement was good but if broken down essentially says what they've been saying. " We're working on it".

I think, in my opinion, there has been a general loss of faith in the company's words that they're committed to fixing the bugs in game and looking at actual changes. Actions speak louder than words. Kabaams actions in regards to this game have spoken volumes. Yes, others will still spend on the game. But with that will come continuous bugs, continued cheating, and continued empty promises in the form of long posts by the company.

But at least you're working on it. So you say.
There also isn't any game that is 100% immune to cheaters either.
You’re wrong.

Which game?

Demonzfyre

This stuff isn't easy.
It ain’t easy because Kabam makes you think so.

Input bugs have been going for more than a year and lately it becomes worse than before. Did they actually tried something? Makes me wonder.
So how does Kabam fix it @MiikeyMouse ?
Ah here comes the shiny white knight.

If you have been incompetent with your work for more than year, do you really think your employer will keep you around? Not likely, unless there is a nepotism in your workplace.
Incompetent? For 8+ years, it's been the strongest Marvel titles out there. It's still one of Netmarbles top games in their catalog including Future Fight and Future Revolution which Netmarble developed.

Again, I'm sure you're a genius and have all the answers but incompetence is measured differently when it comes to sophisticated input issues that you experience but I don't or ones that I experience but someone else doesn't.

Go on, apply to work there and show em how easy it is. Hasn't anyone ever told you not to throw stones in glass houses?
A simple question of yes or no also you can’t answer, but instead trying to overcomplicated things.

I’ve been sending my resume to Kabam but they rejected it cause they said they already have enough men to deal with the bugs.

Satisfied? LOL

Yeah, that's a totally real story.

Chatterofforums

All I know is they admitted that most of the low accounts in the videos that I recorded of sus accounts in GC cheated to get there. What they did not explain how there were over 100 my second video a day before season ended that were still there when season ended.

They obviously didn't get banned after season ended as no one's ranks went up showing no bans were done after season ended and before rewards went out.

BigBlueOx

Today's announcement was good but if broken down essentially says what they've been saying. " We're working on it".

I think, in my opinion, there has been a general loss of faith in the company's words that they're committed to fixing the bugs in game and looking at actual changes. Actions speak louder than words. Kabaams actions in regards to this game have spoken volumes. Yes, others will still spend on the game. But with that will come continuous bugs, continued cheating, and continued empty promises in the form of long posts by the company.

But at least you're working on it. So you say.
It's "Kabam".

Yes, the game will continue to have bugs. That will never stop. There isn't a single game available through any sort of device whether it's console or handheld that doesn't have bugs. Money doesn't make bugs instantly disappear either.

Cheating will also continue as long as there are smart enough people out there willing to create programs to do so. There also isn't any game that is 100% immune to cheaters either.

You're going to have to live with those realities whether you like it or not. It's frustrating to not have a game that works 100% of the time but again, just like in the last comment, if you know of a way to fix it, tell them. If you know of a way to make the game playable the same for everyone for the extremely wide variety of devices, tell them.

It's easy to stand where you are and say "do better". In your mind, Kabam devs are all sitting around an "easy" button and just not pushing it while laughing at you. I'm sure you can get in there and fix it up right away right?

Or when you are barely even slapped on the wrist for getting caught…. Cheating in this game has two massive challenges.

1.) Detection - it’s a battle of technology and tools, this battle will always ebb and flow as the cheaters find new tools and the teams snuffs them out. This is the loop the team seems to be stuck in now. That said the team doesn’t seem to have resources or care for any analog detection, or they are just not effectively allocated, because if they did then you’d think a top priority would be the top 100-250 accounts in Battlegrounds. The fact that you can mod and land in the top 100 just screams that this is undervalued by Kabam.

2.) Policy - the current TOS on cheating is softer than a hot turd on a sunny day. It is not player friendly it is modder/cheater friendly. Only Kabam knows the real reason for this but a 7 day ban for a severe infraction with a low likelihood of getting caught isn’t deterring anyone with questionable morals. Now we don’t have to jump to permabans to deter people but at a bare minimum we could make the bans more detrimental to account progression with real punitive consequences like say negative units or an account reset stripping rewards and champs earned through ill gotten means. This isn’t rocket science and this type of policy change doesn’t take months of coding. It could be implemented at any time. The fact that Kabam hides behind the current flimsy paper shield they have on this is an action that leans more pro-cheater than pro-player. I really hope they consider this feedback, because it’s offered up freely because I don’t think they fully appreciate this. It’s my personal opinion that the current policy was set up with well meaning intentions and is viewed as a pro-player policy, but it’s just not.

So to dismiss “cheating” as something that will be there no matter what is a burning man sized straw man of a position to hang your hat on. Things can be done here, they just simply aren’t. Instead we get more promises from a team that’s made a fair share of empty ones.

unknown

This content has been removed.

Woodsjr

First of all thank you for the spelling correction. I've always thought it was kabaam. I truly believe patience is a virtue. However how long should that patience last? 1 month, 6 months, 1 year? Some of that bugs have been existing since bgs day 1. For example, the 1st player auto draft. The closing of the game resulting in a lost match. Or, the frozen screen where you have to back out go back in only to find out you've forfeited the match. I'm an RN by trade not a computer programmer so I do not have the answer. But we've been waiting for these things to get fixed.

This game is to intricate. To expect the game to work at 100% is illogical. However, the glaring issues are the ones we've been waiting on. So those that say be patient, I pose the question to you. How long should we wait?

Demonzfyre

Today's announcement was good but if broken down essentially says what they've been saying. " We're working on it".

I think, in my opinion, there has been a general loss of faith in the company's words that they're committed to fixing the bugs in game and looking at actual changes. Actions speak louder than words. Kabaams actions in regards to this game have spoken volumes. Yes, others will still spend on the game. But with that will come continuous bugs, continued cheating, and continued empty promises in the form of long posts by the company.

But at least you're working on it. So you say.
It's "Kabam".

Yes, the game will continue to have bugs. That will never stop. There isn't a single game available through any sort of device whether it's console or handheld that doesn't have bugs. Money doesn't make bugs instantly disappear either.

Cheating will also continue as long as there are smart enough people out there willing to create programs to do so. There also isn't any game that is 100% immune to cheaters either.

You're going to have to live with those realities whether you like it or not. It's frustrating to not have a game that works 100% of the time but again, just like in the last comment, if you know of a way to fix it, tell them. If you know of a way to make the game playable the same for everyone for the extremely wide variety of devices, tell them.

It's easy to stand where you are and say "do better". In your mind, Kabam devs are all sitting around an "easy" button and just not pushing it while laughing at you. I'm sure you can get in there and fix it up right away right?
Or when you are barely even slapped on the wrist for getting caught…. Cheating in this game has two massive challenges.

1.) Detection - it’s a battle of technology and tools, this battle will always ebb and flow as the cheaters find new tools and the teams snuffs them out. This is the loop the team seems to be stuck in now. That said the team doesn’t seem to have resources or care for any analog detection, or they are just not effectively allocated, because if they did then you’d think a top priority would be the top 100-250 accounts in Battlegrounds. The fact that you can mod and land in the top 100 just screams that this is undervalued by Kabam.

2.) Policy - the current TOS on cheating is softer than a hot turd on a sunny day. It is not player friendly it is modder/cheater friendly. Only Kabam knows the real reason for this but a 7 day ban for a severe infraction with a low likelihood of getting caught isn’t deterring anyone with questionable morals. Now we don’t have to jump to permabans to deter people but at a bare minimum we could make the bans more detrimental to account progression with real punitive consequences like say negative units or an account reset stripping rewards and champs earned through ill gotten means. This isn’t rocket science and this type of policy change doesn’t take months of coding. It could be implemented at any time. The fact that Kabam hides behind the current flimsy paper shield they have on this is an action that leans more pro-cheater than pro-player. I really hope they consider this feedback, because it’s offered up freely because I don’t think they fully appreciate this. It’s my personal opinion that the current policy was set up with well meaning intentions and is viewed as a pro-player policy, but it’s just not.

So to dismiss “cheating” as something that will be there no matter what is a burning man sized straw man of a position to hang your hat on. Things can be done here, they just simply aren’t. Instead we get more promises from a team that’s made a fair share of empty ones.

I never said to stop trying to prevent cheating. Not once. What I'm saying is that even if they have the best there is in detection, it's still going to happen. It won't ever go away. Cheaters are pathetic.

I agree that they should have a zero tolerance policy for it. But I'm not in charge of that area for Kabam.

Pikolu

However how long should that patience last?

...So those that say be patient, I pose the question to you. How long should we wait?

Until about early June 🤣

Joking aside, from the sounds of it, kabam is going to be taking their time on it. The game is basically held together by spit and duct tape at this point so they got to be careful that what they add doesn't inadvertently break the entire game or portions of the game.

DrZola

However how long should that patience last?

...So those that say be patient, I pose the question to you. How long should we wait?
Until about early June 🤣

Joking aside, from the sounds of it, kabam is going to be taking their time on it. The game is basically held together by spit and duct tape at this point so they got to be careful that what they add doesn't inadvertently break the entire game or portions of the game.

This rings true.

I give the team credit for making a statement, but it feels like it has all the sincerity and urgency of a weak, damp handshake.

Last season was awash in DCs and bugs, but the team displayed little interest. And now they would like us to know how much they care.

Dr. Zola

BigBlueOx

Today's announcement was good but if broken down essentially says what they've been saying. " We're working on it".

I think, in my opinion, there has been a general loss of faith in the company's words that they're committed to fixing the bugs in game and looking at actual changes. Actions speak louder than words. Kabaams actions in regards to this game have spoken volumes. Yes, others will still spend on the game. But with that will come continuous bugs, continued cheating, and continued empty promises in the form of long posts by the company.

But at least you're working on it. So you say.
It's "Kabam".

Yes, the game will continue to have bugs. That will never stop. There isn't a single game available through any sort of device whether it's console or handheld that doesn't have bugs. Money doesn't make bugs instantly disappear either.

Cheating will also continue as long as there are smart enough people out there willing to create programs to do so. There also isn't any game that is 100% immune to cheaters either.

You're going to have to live with those realities whether you like it or not. It's frustrating to not have a game that works 100% of the time but again, just like in the last comment, if you know of a way to fix it, tell them. If you know of a way to make the game playable the same for everyone for the extremely wide variety of devices, tell them.

It's easy to stand where you are and say "do better". In your mind, Kabam devs are all sitting around an "easy" button and just not pushing it while laughing at you. I'm sure you can get in there and fix it up right away right?
Or when you are barely even slapped on the wrist for getting caught…. Cheating in this game has two massive challenges.

1.) Detection - it’s a battle of technology and tools, this battle will always ebb and flow as the cheaters find new tools and the teams snuffs them out. This is the loop the team seems to be stuck in now. That said the team doesn’t seem to have resources or care for any analog detection, or they are just not effectively allocated, because if they did then you’d think a top priority would be the top 100-250 accounts in Battlegrounds. The fact that you can mod and land in the top 100 just screams that this is undervalued by Kabam.

2.) Policy - the current TOS on cheating is softer than a hot turd on a sunny day. It is not player friendly it is modder/cheater friendly. Only Kabam knows the real reason for this but a 7 day ban for a severe infraction with a low likelihood of getting caught isn’t deterring anyone with questionable morals. Now we don’t have to jump to permabans to deter people but at a bare minimum we could make the bans more detrimental to account progression with real punitive consequences like say negative units or an account reset stripping rewards and champs earned through ill gotten means. This isn’t rocket science and this type of policy change doesn’t take months of coding. It could be implemented at any time. The fact that Kabam hides behind the current flimsy paper shield they have on this is an action that leans more pro-cheater than pro-player. I really hope they consider this feedback, because it’s offered up freely because I don’t think they fully appreciate this. It’s my personal opinion that the current policy was set up with well meaning intentions and is viewed as a pro-player policy, but it’s just not.

So to dismiss “cheating” as something that will be there no matter what is a burning man sized straw man of a position to hang your hat on. Things can be done here, they just simply aren’t. Instead we get more promises from a team that’s made a fair share of empty ones.
I never said to stop trying to prevent cheating. Not once. What I'm saying is that even if they have the best there is in detection, it's still going to happen. It won't ever go away. Cheaters are pathetic.

I agree that they should have a zero tolerance policy for it. But I'm not in charge of that area for Kabam.

Fair, and I appreciate the clarification, the initial response seemed overly dismissive of the problem.

Pikolu

However how long should that patience last?

...So those that say be patient, I pose the question to you. How long should we wait?
Until about early June 🤣

Joking aside, from the sounds of it, kabam is going to be taking their time on it. The game is basically held together by spit and duct tape at this point so they got to be careful that what they add doesn't inadvertently break the entire game or portions of the game.
This rings true.

I give the team credit for making a statement, but it feels like it has all the sincerity and urgency of a weak, damp handshake.

Last season was awash in DCs and bugs, but the team displayed little interest. And now they would like us to know how much they care.

Dr. Zola

100% agree. I honestly would like to know the inner workings of kabam. It seems like they have a lot of things going on in the contest, and I'm wondering if they got so much going on that they can only dedicate one person to trying to make the seeding system while another various dev is to look at matchmaking if they got any downtime.

Demonzfyre

First of all thank you for the spelling correction. I've always thought it was kabaam. I truly believe patience is a virtue. However how long should that patience last? 1 month, 6 months, 1 year? Some of that bugs have been existing since bgs day 1. For example, the 1st player auto draft. The closing of the game resulting in a lost match. Or, the frozen screen where you have to back out go back in only to find out you've forfeited the match. I'm an RN by trade not a computer programmer so I do not have the answer. But we've been waiting for these things to get fixed.

This game is to intricate. To expect the game to work at 100% is illogical. However, the glaring issues are the ones we've been waiting on. So those that say be patient, I pose the question to you. How long should we wait?

There isn't a simple answer. It is a very complex problem. The compounding issue is that it doesn't effect everyone the same so pinpointing the problem is the issue. My phone doesn't have the same issues yours might have. We do a terrible job as a community in reporting bugs. Rarely are there screenshots or videos to go along with the report and when asked for more information, many times the OP of the thread never responds back. Then you have people who refuse to provide anything helpful because "it's not their job".

It would be nice if you didn't have to upload everything to youtube first before posting it here. I am not sure why they require just youtube links.

You don't have to wait if you don't want to. You can find a different game to play while you wait or just continue on as best as possible. They are working on it if they say they are but it's just not something that can be done easily.

legalaction

Was there some announcement?

Pikolu

Was there some announcement?

Yes

Mackey

First of all thank you for the spelling correction. I've always thought it was kabaam. I truly believe patience is a virtue. However how long should that patience last? 1 month, 6 months, 1 year? Some of that bugs have been existing since bgs day 1. For example, the 1st player auto draft. The closing of the game resulting in a lost match. Or, the frozen screen where you have to back out go back in only to find out you've forfeited the match. I'm an RN by trade not a computer programmer so I do not have the answer. But we've been waiting for these things to get fixed.

This game is to intricate. To expect the game to work at 100% is illogical. However, the glaring issues are the ones we've been waiting on. So those that say be patient, I pose the question to you. How long should we wait?
There isn't a simple answer. It is a very complex problem. The compounding issue is that it doesn't effect everyone the same so pinpointing the problem is the issue. My phone doesn't have the same issues yours might have. We do a terrible job as a community in reporting bugs. Rarely are there screenshots or videos to go along with the report and when asked for more information, many times the OP of the thread never responds back. Then you have people who refuse to provide anything helpful because "it's not their job".

It would be nice if you didn't have to upload everything to youtube first before posting it here. I am not sure why they require just youtube links.

You don't have to wait if you don't want to. You can find a different game to play while you wait or just continue on as best as possible. They are working on it if they say they are but it's just not something that can be done easily.

There is a reason you rarely see screenshots/videos of said issues/bugs and that is because vast majority of players don't take screenshots or videos mid game, it would be illogical to do so. *bug appears in a war fight, hold on let me pause this and start recording* .... it doesn't happen. Also running the screen record while playing the game has an effect on the game for most devices. I have a top mobile device and I simply CANNOT record my screen while running the game without getting some form of delay.

That said, we should make more of an effort to be more detailed when we do report a bug but you can't expect people to anticipate a bug every single time they play and record fights just incase it appears, there is no enjoyment in that and last I checked people tend to play games for enjoyment

Mackey

Rather than be reliant upon the player base to accurately point out bugs, they could employ a team of people who's sole job is to play the game as in depth as the top player base does and thoroughly test each and every build/update/new mode etc etc prior to being released. At this moment in time it very much appears that Kabam are Reactive and not Proactive. Bugs will always be there, there is no denying that but they could make changes to reduce the amount of bugs that slip through the cracks