Loyalty Items are missing?

It’s been 3 or 4 days now - I keep checking the loyalty store, and the offer for Uncollected Gold Crystals and Tier 6 Class ISO are missing. Is this something that regularly happens? I’ve never not seen them when I’ve wanted to buy them - or seen the countdown timer to when they’re available again - but now they’ve been gone for days now.
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I know I would