BGs Broken in New Update (V38.2.0)?

Just did a match after updating to the new April build, V38.2.0.

In the first match, the game appears to freeze for a very long time after selecting a champ in the match phase. The freeze was so long after selecting my defender that the game auto selected (very poorly BTW) my attacker. That happened twice in a row.

After loosing that match, I tried to additional matches, and each one went over 3 minutes finding an opponent before I canceled each one to try again.

Anyone else having issues?

Comments

Il_Cuoco

Same thing happened to me (although I was irritated enough that I didn't try to start another match).

PrimeSaviour_27

Yeah I have updated, constantly disconnecting and picking my champions for me. Unplayable at the moment!

Everyone who’s updated should avoid BG.

JOKE94

Unplayable. I can’t imagine anyone at Kabam actually tested this update in BGs like even once… pathetic!

Giz

Yup just lost a match cause of this….great job kabam

13579rebel_

Happened to me and lost a match hopefully a hot fix is out soon so I can make it to gc

unknown

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tusharNair

Just did a match after updating to the new April build, V38.2.0.

In the first match, the game appears to freeze for a very long time after selecting a champ in the match phase. The freeze was so long after selecting my defender that the game auto selected (very poorly BTW) my attacker. That happened twice in a row.

After loosing that match, I tried to additional matches, and each one went over 3 minutes finding an opponent before I canceled each one to try again.

Anyone else having issues?

yup, what do you except from Kabam, lol...same issues for me, stopped playing BG after one match..

Jaffa_

Not update to the new version and am getting freezing up pretty bad

Captain_Katy

Pretty sure it's because too many people are farming revives.

adramelch

Just lost 3 matches in a row to similar issues. Twice I got stuck in the meet your opponent screen forcing me to logout, and once I managed to get one fight done. Second fight is about to start and I lose instantly without even starting the fight. I then choose my 3rd fight champs and I get the countdown timer bug without being able to actually enter the fight. Bgs is broken atm

unknown

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Cvlr

Same thing happened to me, before to update, I've lost 2 match in a row

Kabam Jax

Hey Summoners,

BG seems to a little wonky right now, my account is seeing some strange things, too. The team is investigating right now. We'll update when we have more information.

Thank you for bringing it to our attention.

SpartanGhost

@Kabam Miike where do I send all the videos of screen not loading and not being able to enter fights that I've taken from JUST today??

mgj0630

Thanks Jax!

P.S., Why can't you be tagged the same way Miike can? Don't you want to be tagged with occasional thank yous from your beloved fans???

Zilliaxer

Just did a match after updating to the new April build, V38.2.0.

In the first match, the game appears to freeze for a very long time after selecting a champ in the match phase. The freeze was so long after selecting my defender that the game auto selected (very poorly BTW) my attacker. That happened twice in a row.

After loosing that match, I tried to additional matches, and each one went over 3 minutes finding an opponent before I canceled each one to try again.

Anyone else having issues?

BG IS BROKEN ENTIRELY

Shad0w_Monarch_01

I didn't update the game and I had issues with BGs
As this is a common problem every time in BG, I just accepted my fate

mgj0630

Yeah, fundamental issues (matchmaking criteria, cheaters, etc) aside, I've been able to participate in BGs just up until this afternoon when I updated to the new build.

Seems like that's not the issue though...or at least not the only issue.

SandeepS

... compensation?

Kabam Jax

The game team believes they found the cause of the issue and have implemented some computer engineering wizardry to attempt to relieve the problem.

We know it's not tied to the update, just (in)conveniently aligned, timing-wise.

We'd appreciate if anyone's able to provide an update to suggest this is resolved, or if you're still having issues, as of 12-noon, PST.

JOKE94

I can confirm, BGs are fine again. Thanks for fixing!

unknown

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AverageDesi

I just played a match. No issues

unknown

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IvarTheBoneless

Got disconnecter after my first fight...

Philia

I’ve not updated the game yet. Is bg still broken?

mgj0630

I’ve not updated the game yet. Is bg still broken?

As best as I can tell, it's back to normal. That obviously doesn't mean it's good. LOL!

But at least whatever was going on when I made this post yesterday appears to be resolved.

AMS94

Still broken
Just lost an easy match bcoz of the bugs
And it's definitely not just a "little wonky".....it's practically unplayable at the moment

World Eater

Did a fight , KO enemy and bam… get the you’ve been disconnected message. Reload and have 30 seconds left to finish a fight I’ve already done. Happened last week too.
SOS, different day/month/update.

How about a dedicated thread where we can report battlegrounds bugs, Kabam mods? Would be nice considering that you don’t even list “Known Issues” on the forums anymore.

Kabam Jax

This thread was referring to a very specific batch of bad data contributing to issues with Battlegrounds.

As this issue was resolved yesterday, we're going to close down this thread.

Any issues in BG can be posted in Bugs and Known issues.

For a list of known issues in the game, feel free to check out our bug board.