Wanna have a laugh?
Try submitting a support ticket about battlegrounds. You'll get less support than the dozens of ignored posts here recieve. 'Reset your device' they said. Gee thanks. 6 years of playing and that thought never occurred to me. Too bad it happens again and again and again and when I reset I lose the shield. The match. The units (from shield). The Tribute (affects the solo event). And the standing.