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Game updating constantly [merged]

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    LastscoutLastscout Posts: 10
    Bug now triggers on every path of EQ, so I cannot complete even the first quest. On Kingpin, Thor (Ragnarok), and Hawkeye, the updating screen starts as soon as the fight information is visible.
    @Kabam Miike @Kabam Porthos @Kabam Zibiit @Kabam Vydious @Kabam Lyra
    I understand that bugs are like whack-a-mole, and you have to fix the bugs that affect the most players first. Please at least acknowledge this bug and let us know you hear us. This started at the beginning of May, and I have not been able to complete any of the EQ or Side Quests as designed since then. The game is not fun when I expect it to freeze seemingly randomly.
    WE DESERVE AT LEAST AN ANSWER, EVEN IF IT IS "SOD OFF AND DON'T LET THE DOOR HIT YOU ON THE WAY OUT.".
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    WombatYChWombatYCh Posts: 10
    I think maybe I've figured out what leading to this problem this month.
    Kabam maybe has NOT packed ALL fighting backgrounds' or ALLmaps' data into the released Android update package on Google Play! WHAT'S SO RIDICULOUS! Android players need to download those lacking data of backgrounds or maps in the middle of game. Just like what they've done in past two month, they didn't packed all champions' data into update packages.

    Great job!!!

    @Kabam Jax @Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra
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    LastscoutLastscout Posts: 10
    Battlegrounds are bugged also: team selection completed, and Updating screen happened during first fight load screen between BWDO and Silver Surfer.
    @Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra
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    DimphozaDimphoza Posts: 2
    Problems are anew. Updating bug on all Champs now. I can now update 2022 champs but unfortunately I can't play in any mode, including AQ. @Kabam Miike
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    RxinFlikzRxinFlikz Posts: 1
    When i go in a side quest it says updating and stays on the loading screen forever. Have had to miss many good side quests and cant do battle grounds aswell
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    LastscoutLastscout Posts: 10
    This bug extended to when I used a rift ticket, and now I have wasted the opportunity to earn a 6* generic awakening gem. PLEASE LET US KNOW YOU HEAR US! THIS IS WRONG TO BE SILENT FOR 2 AND A HALF MONTHS ON A BUG THAT MAKES THE GAME BASICALLY UNPLAYABLE FOR SO MANY PEOPLE! @Kabam Miike @Kabam Porthos @Kabam Zibiit @Kabam Vydious @Kabam Lyra
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    Eb0ny-O-M4wEb0ny-O-M4w Posts: 13,838 ★★★★★
    Just to add, this started to happen to me today after resetting my phone to factory data
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    RenaxqqRenaxqq Posts: 1,604 ★★★★
    With today's update game randomly are downloading 2mb data.
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    SupermanGodSupermanGod Posts: 51
    Is this bug fixed now with thr new update?
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    RenaxqqRenaxqq Posts: 1,604 ★★★★

    Is this bug fixed now with thr new update?

    No! I didn't had this bug but now I do with new update. Reinstalling game didn't worked.
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    BonoqBonoq Posts: 12
    Started again
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    SupermanGodSupermanGod Posts: 51
    Oky im done waiting @kabam. Honestly this is going onto the 4th month now in a row and this issue for players has not yet been resolved. Ive lost so much these past three months, no aq, no aw, no battlegrounds, no eq ect... Im tierd of waiting and hoping the next month u guys would found the problem and fixed it. Each month we ask and no reply. No feedback on as to when it will be resolved. I feel really sorry for all the players suffering the this issue who have spent time and money on this game all for nothing. And again ill say"now i know the true meaning of kabam".
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    salomsalom Posts: 18
    Is this ever going to be fixed?
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    spacejumper5193spacejumper5193 Posts: 152 ★★
    I never had the updating problem, until this update...why isnt this fixed yet?
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    mostlyharmlessnmostlyharmlessn Posts: 1,387 ★★★★
    Trying to enter fight against AA in EQ 1.2 and it kicks over to updating...


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    JKlinsmann11JKlinsmann11 Posts: 4


    The bugs are so bad...
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    SuperStrannikSuperStrannik Posts: 50

    Oky im done waiting @kabam. Honestly this is going onto the 4th month now in a row and this issue for players has not yet been resolved. Ive lost so much these past three months, no aq, no aw, no battlegrounds, no eq ect... Im tierd of waiting and hoping the next month u guys would found the problem and fixed it. Each month we ask and no reply. No feedback on as to when it will be resolved. I feel really sorry for all the players suffering the this issue who have spent time and money on this game all for nothing. And again ill say"now i know the true meaning of kabam".

    The problem has been known for a long time.

    It lies in the fact that the game is too large when transferred to the public domain, only through google play it can be downloaded normally, and if it is downloaded differently, then this bug occurs.

    And as for the decision of the cabs, they once said that they could not do anything about it, it was their own fault that you were not downloading from google play and if you want to solve the problem, you can try to do as the person wrote on the forum.
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    SuperStrannikSuperStrannik Posts: 50
    salom said:

    Is this ever going to be fixed?

    Never
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    SuperStrannikSuperStrannik Posts: 50
    edited August 2023
    @Kabam Miike @Kabam Porthos @Kabam Porthos @Kabam Vydious @Kabam Lyra

    Create a launcher for the game, it will weigh less, and the game will be downloaded through it, and everything will be downloaded normally for people who cannot download from google play.
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    ahmynutsahmynuts Posts: 6,451 ★★★★★
    A clean uninstall and reinstall of the game fixed it for me
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    SuperStrannikSuperStrannik Posts: 50
    ahmynuts said:

    A clean uninstall and reinstall of the game fixed it for me

    It didn't help me
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    JKlinsmann11JKlinsmann11 Posts: 4
    Nothing yet.... Eternally waiting for Kabug...
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    CodeNakedCodeNaked Posts: 6
    I'm having this problem too. I'm wasting tons of energy because I will get partway through a quest and be forced to quit. If I try again, I keep being stuck at the exact same fights. I'm using a Google Pixel phone running Android 13 and playing game v.41.0.0. It's currently happening to me at the final boss fight (Void) in Proven 2.1. Obviously , there are some paths I have managed to complete, but some paths are completely impassable. Rebooting the phone does nothing. Changing from Cellular to WiFi, or vice-versa, does nothing.
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    CodeNakedCodeNaked Posts: 6
    @Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra

    Is there any update on this? Apparently this issue has been occurring for 3 months, but it hasn't impacted me until this most recent update. This bug has made the Event Quest completely unplayable for me, and I was spending over 50% of my gaming time in that mode.
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    LordSmasherLordSmasher Posts: 1,416 ★★★★★
    You are using a phone that Google have been barred from supporting with Google Play. Sucks, but Kabam are in the middle of it, not responsible for it.
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    CodeNakedCodeNaked Posts: 6
    I am using a Pixel 7, manufactured by Google. I'm pretty sure Google supports Google Play on it.
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    Rajrk91342Rajrk91342 Posts: 166
    CodeNaked said:

    I'm having this problem too. I'm wasting tons of energy because I will get partway through a quest and be forced to quit. If I try again, I keep being stuck at the exact same fights. I'm using a Google Pixel phone running Android 13 and playing game v.41.0.0. It's currently happening to me at the final boss fight (Void) in Proven 2.1. Obviously , there are some paths I have managed to complete, but some paths are completely impassable. Rebooting the phone does nothing. Changing from Cellular to WiFi, or vice-versa, does nothing.

    Same problem with me
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    Sunstar19Sunstar19 Posts: 113
    Periodic downloads of updates in between fights started to appear in my game after the latest update for Aug month. It happened very frequently for my Android such that it is gobbling up my data while playing on the go. I’m using LG Android phone.
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