Cant purchase from summoners market [resolved]

I logged into the market to make purchase today but I am not able to purchase anything it keeps telling me to login to mcoc user account even though i am logged in

Comments

Ainy

same issue here

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Darshan142

Anyone knows how to resolve

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5_manns_5

i am having the same issue

FineAF

Same here, buttons just don’t work.

Demonzfyre

I logged into the market to make purchase today but I am not able to purchase anything it keeps telling me to login to mcoc user account even though i am logged in

Are you logged in with your Kabam ID tied to your game account? You may have a Kabam account here for the forums but do you have one linked to your game?

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FineAF

I logged into the market to make purchase today but I am not able to purchase anything it keeps telling me to login to mcoc user account even though i am logged in
Are you logged in with your Kabam ID tied to your game account? You may have a Kabam account here for the forums but do you have one linked to your game?

Yeah I’m def logged into my game account 🤷‍♂️ the buttons make a little movement then feel dead.

Demonzfyre

I logged into the market to make purchase today but I am not able to purchase anything it keeps telling me to login to mcoc user account even though i am logged in
Are you logged in with your Kabam ID tied to your game account? You may have a Kabam account here for the forums but do you have one linked to your game?
Yeah I’m def logged into my game account 🤷‍♂️ the buttons make a little movement then feel dead.

Are you on mobile? PC? Do you have pop up blockers on? Are you on desktop mode on your mobile device?

FineAF

I logged into the market to make purchase today but I am not able to purchase anything it keeps telling me to login to mcoc user account even though i am logged in
Are you logged in with your Kabam ID tied to your game account? You may have a Kabam account here for the forums but do you have one linked to your game?
Yeah I’m def logged into my game account 🤷‍♂️ the buttons make a little movement then feel dead.
Are you on mobile? PC? Do you have pop up blockers on? Are you on desktop mode on your mobile device?

I tried in mobile and pc and both had the same behavior. Mobile def private browser by default and I’ll check pc in a bit but pop up blockers most likely. Good ideas, thanks

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NineHeaven

I have the same problem mate! Got recommended Grandmaster bundles in my account.... cannot purchase them

Kabam Jax

Hello Summoners,

The game team is working with xSolla right now to investigate why some of you are unable to purchase Fun in the Sun packages from the Summoner's Marketplace.

We're hoping to have more information soon, we'll provide updates here when we do.

AsianDinner

Yo is it just me or is it not letting me buy the new "fun in the sun" bundles. Like I'm trying to give this company money and get some shards like pls take my money.

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5_manns_5

its not just you. This is a huge mistake on their part. Stupid bug like this can cause them to miss out on thousands of dollars. Just hope that they fix it soon.

Greatminds

Same issue here I'm unable to purchase the new bundles only the old bundles which i don't want. If this isn't resolved soon I am going to cancel this purchase as this is probably a sign not to waste money on this game! lol. Perhaps I should buy Apple stock instead more profit in the long term!

Greatminds

Hello Summoners,

The game team is working with xSolla right now to investigate why some of you are unable to purchase Fun in the Sun packages from the Summoner's Marketplace.

We're hoping to have more information soon, we'll provide updates here when we do.

We shall see.

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Darshan142

Anyone knows how to resolve guys just made the purchase its working now

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Kabam Jax

Hello Summoners,

Here with an update.

It appears our game team was able to work with xSolla to find and fix the issue some were facing where they were unable to purchase the Fun in the Sun deals, specifically.

My understanding is, and we've seen a couple Summoners confirm, that this issue is resolved.

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