**Please double check BEFORE you purchase on the Summoner's Market**
Kabam Jax
Member, Moderator Moderator › Posts: 1,718 ★★★★★
Hello Summoners!
Please, please, please read the offer you are purchasing from the webstore.
We have seen many support tickets from Summoner purchasing unit packages from progression levels below their own.
Remember to double check the purchase you are making to be sure it aligns with what you're intending to buy, BEFORE you confirm!
Please, please, please read the offer you are purchasing from the webstore.
We have seen many support tickets from Summoner purchasing unit packages from progression levels below their own.
Remember to double check the purchase you are making to be sure it aligns with what you're intending to buy, BEFORE you confirm!
Post edited by Kabam Jax on
20
Comments
Make sure you are using the proper email.
If that doesn't work: what issues are you facing?
i don’t think there is an email address associated with my account, i just login through games center which has my main email address and when trying to login with kabam id using that address it sends me to a new account. is there any chance i could just buy something once and get the price reduction (from USD-GBP) from in game. i also have failed the verification process with support as im unsure of 1 detail but can prove correct answers for the rest
I am Paragon. Wenn i log into the WebsiteStore i can't choose anything lower than Thronebreaker-Kits.
I bought the Paragon-Odin-4th-July Pack. The Game sent me: a Grandmaster-Odin-Pack which i can't choose in the Store.
Summary:
I can't choose Grandmaster-Odin in Webstore.
I bought Paragon-Odin.
Game sent me Grandmaster-Odin.
So of course it's once again one of Kabams faults and not mine. And of course Kabam has to fix asap (meaning: today) and not in a couple of days when i can't buy ingame Packages...
Know we make an error confusing buying others tittle offer but, in my case i need the 900 units to buy the 3,000 unit offer, but just have 1 day for the offer, just want to know and if you can be honest to me, should i wait for my ticktet to get a respond or should i claim the rewards because there is only 1 day available the offer and get bad rewards because thats what i bought so i can get the second unit offer. Hope your reply
Why didn't kabam show all items being purchased in the store like they do in the game?
Why does the store offer goods at the earlier progression level in the store and not in the game?
Please be prompt with your response.