If Kraven rank down ticket is bugged?

Captiandevil

I didn't get any gold and iso 8 when I rank down my 6 star r2 Kraven to rank 1,and 5 star r5 Kraven to r4.some items also
Ig: captian devil01

pseudosane

Which items did you miss, other than gold and iso?

Captiandevil

Only 6 star r1 to r2 items,
I got 5 star r4 to r5 item but no gold and iso

Captiandevil

@Kabam Miike @Kabam Lyra