Kabam about leaving 7* on peoples accounts

This was a response to me asking when the remaining 7 and 6*’s will be removed from my account.

Comments

Did you have enough 7* shards before opening the 1250 crystals to form any 7* crystals? The response doesn’t make much sense to me.

MDx

Just read the first paragraph and that concludes it.

hi_im_sir

Did you have enough 7* shards before opening the 1250 crystals to form any 7* crystals? The response doesn’t make much sense to me.

yeah it doesn't make sense. no cav player out there would be able to get enough 7 stars and most of them got to keep at least one of the 7 stars they got.

Armed07

Did you have enough 7* shards before opening the 1250 crystals to form any 7* crystals? The response doesn’t make much sense to me.

I was very close but after opening the mythic crystal I had 0 and got to about 13000z

Armed07

Did you have enough 7* shards before opening the 1250 crystals to form any 7* crystals? The response doesn’t make much sense to me.
yeah it doesn't make sense. no cav player out there would be able to get enough 7 stars and most of them got to keep at least one of the 7 stars they got.

That is definitely a problem and why I was asking Kabam to just take away all the champs and cut their losses there. Maybe give some shards in return but that should be about it.

Demonzfyre

Support is the last place I'd trust for accurate information in situations like this.

Armed07

Support is the last place I'd trust for accurate information in situations like this.

Don’t really have a choice. Only information we have

GroundedWisdom

That's the answer. They couldn't refund the exact amount of Shards, so they rounded up. You're safe.

MDx

Support is the last place I'd trust for accurate information in situations like this.

Then where do u go for info that u trust ?

They're literally sending op a message through support , no middlemen , no crowd talk ,no nothing , just straight up reply.

JustWantTheRewards

V
Did you have enough 7* shards before opening the 1250 crystals to form any 7* crystals? The response doesn’t make much sense to me.
I was very close but after opening the mythic crystal I had 0 and got to about 13000z

You got 13k from the mythic crystals? How many did you have beforehand? And how many did you have after they fixed it?

MrSakuragi

Support is the last place I'd trust for accurate information in situations like this.

They should be working off of common direction or a script given to them to address issues such as this.

That being said, we’ve definitely seen conflicting information given on issues like this in the past.

Demonzfyre

Support is the last place I'd trust for accurate information in situations like this.
Then where do u go for info that u trust ?

They're literally sending op a message through support , no middlemen , no crowd talk ,no nothing , just straight up reply.

Support has been notorious for providing wrong information or outdated information. They're usually the last to know updates on these situations as well. They aren't involved in removing anything from accounts.

There's another thread on this that contradicts this message as well. I'll have to find the thread but I believe it said they weren't done removing stuff and in the process of providing rank up mats used after players got the new champs.

GroundedWisdom

Support is the last place I'd trust for accurate information in situations like this.
Then where do u go for info that u trust ?

They're literally sending op a message through support , no middlemen , no crowd talk ,no nothing , just straight up reply.
Support has been notorious for providing wrong information or outdated information. They're usually the last to know updates on these situations as well. They aren't involved in removing anything from accounts.

There's another thread on this that contradicts this message as well. I'll have to find the thread but I believe it said they weren't done removing stuff and in the process of providing rank up mats used after players got the new champs.

It was actually the OP's Thread.
https://forums.playcontestofchampions.com/en/discussion/342434/kabam-isn-t-done-fixing-the-mythic-crystal-mistake/p1

They're done now. Have been for some time. Accounts are reactivated and Rewards have been sent. Although I support what you're saying. Support can have conflicting responses at times. It's a common issue for many companies.

GinjabredMonsta

I fully disagree with this. This is ridiculous and this is what people feared would happen.

GroundedWisdom

Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.

GinjabredMonsta

Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.

I understand as well but I don’t agree. This is what happens when they waited to lock accounts

GroundedWisdom

Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.
I understand as well but I don’t agree. This is what happens when they waited to lock accounts

It's possible they allowed people to finish the BG Season. Weren't they locked just after?

Nuke

It’s all BS.

Drago_von_Drago

Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.

It doesn’t make sense if they want to deter people taking advantage of exploits in the future. This is going out of their way to be accommodating and giving more than they took. That’s not how you deter this in the future.

Demonzfyre

Support is the last place I'd trust for accurate information in situations like this.
Then where do u go for info that u trust ?

They're literally sending op a message through support , no middlemen , no crowd talk ,no nothing , just straight up reply.
Support has been notorious for providing wrong information or outdated information. They're usually the last to know updates on these situations as well. They aren't involved in removing anything from accounts.

There's another thread on this that contradicts this message as well. I'll have to find the thread but I believe it said they weren't done removing stuff and in the process of providing rank up mats used after players got the new champs.
It was actually the OP's Thread.
https://forums.playcontestofchampions.com/en/discussion/342434/kabam-isn-t-done-fixing-the-mythic-crystal-mistake/p1

They're done now. Have been for some time. Accounts are reactivated and Rewards have been sent. Although I support what you're saying. Support can have conflicting responses at times. It's a common issue for many companies.

That's not the one I saw.

Demonzfyre

Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.
I understand as well but I don’t agree. This is what happens when they waited to lock accounts

Emergency maintenance should of happened

Searmenis

If they re done with this, they should start with the compensation 7* shards for the rest of us that didn't exploit the thing.

spidyjedi84

Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.

How does it feel to be the most wrong person on these forums every

Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.
I understand as well but I don’t agree. This is what happens when they waited to lock accounts
It's possible they allowed people to finish the BG Season. Weren't they locked just after?

Shouldn't have been allowed to finish any content after violating TOS.

GroundedWisdom

Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.
How does it feel to be the most wrong person on these forums every
Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.
I understand as well but I don’t agree. This is what happens when they waited to lock accounts
It's possible they allowed people to finish the BG Season. Weren't they locked just after?
Shouldn't have been allowed to finish any content after violating TOS.

I'm sorry, what?
I'm providing an explanation. I'm not saying it was right or wrong.
That's the decision they made. To remove the Crystal Rewards.
You'll have to take it up with them. It wasn't my decision.

Armed07

V
Did you have enough 7* shards before opening the 1250 crystals to form any 7* crystals? The response doesn’t make much sense to me.
I was very close but after opening the mythic crystal I had 0 and got to about 13000z
You got 13k from the mythic crystals? How many did you have beforehand? And how many did you have after they fixed it?

I got 45k from mythic crystal. Had less than a thousand after opening mythic and got to 13k before the suspension

Armed07

Support is the last place I'd trust for accurate information in situations like this.
Then where do u go for info that u trust ?

They're literally sending op a message through support , no middlemen , no crowd talk ,no nothing , just straight up reply.
Support has been notorious for providing wrong information or outdated information. They're usually the last to know updates on these situations as well. They aren't involved in removing anything from accounts.

There's another thread on this that contradicts this message as well. I'll have to find the thread but I believe it said they weren't done removing stuff and in the process of providing rank up mats used after players got the new champs.
It was actually the OP's Thread.
https://forums.playcontestofchampions.com/en/discussion/342434/kabam-isn-t-done-fixing-the-mythic-crystal-mistake/p1

They're done now. Have been for some time. Accounts are reactivated and Rewards have been sent. Although I support what you're saying. Support can have conflicting responses at times. It's a common issue for many companies.

This was a message I received from a longer discussion with Kabam about not having received my BG rewards, it’s been over a week and they keep extending the time period for when to expect the alliance rewards.

Vegeta9001

I'm on the fence with how they've handled it, had I known I'd keep a solid handful of 7* champs I'd have probably opened the mythics on my alt. Wouldn't taint my main with it, but getting my alt an extra few 6* and 7*s would've been solid. Not really deterring future exploits. I mean an alliancemate in my alts alliance has a 7* duped wiccan and 6* Herc he awakened max Sig'd and took right to r5 both still sitting in his account from the mythics. Two top end champions for free essentially.

spidyjedi84

Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.
How does it feel to be the most wrong person on these forums every
Well it makes sense when you consider the alternative would be an extended mess of calculating to the last Shard and individually adjusting Accounts.
I mean, people can have whatever reactions they want to it. I'm just saying I understand why.
I understand as well but I don’t agree. This is what happens when they waited to lock accounts
It's possible they allowed people to finish the BG Season. Weren't they locked just after?
Shouldn't have been allowed to finish any content after violating TOS.
I'm sorry, what?
I'm providing an explanation. I'm not saying it was right or wrong.
That's the decision they made. To remove the Crystal Rewards.
You'll have to take it up with them. It wasn't my decision.

Really? Because you sure simp and bootlick enough for them I was sure you're on their payroll.

bm3epps

If they re done with this, they should start with the compensation 7* shards for the rest of us that didn't exploit the thing.

‼️‼️‼️

JustWantTheRewards

V
Did you have enough 7* shards before opening the 1250 crystals to form any 7* crystals? The response doesn’t make much sense to me.
I was very close but after opening the mythic crystal I had 0 and got to about 13000z
You got 13k from the mythic crystals? How many did you have beforehand? And how many did you have after they fixed it?
I got 45k from mythic crystal. Had less than a thousand after opening Mythic and got to 13k before the suspension

So how many shards did you have before you opened the Mythic crystals? And how many 7*s did they let you keep? I'm wondering if there is some truth to the explanation Support gave, but it's just vague