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Accidentally purchase
Killerdude
Member
Posts:
2
November 2017
in
Suggestions and Requests
I just lunch the game and i am about to go in the stash and the offer appear and in stayed of pressing the stach i press the offer so i need help to refunds
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RedRooster
Member
Posts:
337
★★
November 2017
@Killerdude
Submit a ticket, DO NOT USE ANY of the resources you just purchased and there is a good chance they can be refunded.
2
Speedbump
Member
Posts:
1,520
★★★
November 2017
Go to support maybe they'll help? If not go to your CC company and ask them to refund your purchase
2
OKAYGang
Member
Posts:
524
★★★
November 2017
@Speedbump
I don't think the CC company can help him on this one since it is a unit offer.
@RedRooster
is right do what he suggested.
2
Killerdude
Member
Posts:
2
November 2017
@RedRooster
where I can submit the ticket?
1
RedRooster
Member
Posts:
337
★★
November 2017
@Killerdude
At the bottom you can click the "Need More Help? Contact Us" button
kabam.force.com/PKB/articles/en_US/FAQ/Accidental-in-game-item-purchase?retURL=%2FPKB%2Fapex%2FKbSearch&popup=false&issue=Payment_Issues&game=a0Za0000013VnVqEAK&searchstring=&language=en_US&articletitle=Accidental%20in-game%20item%20purchase
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kabam.force.com/PKB/articles/en_US/FAQ/Accidental-in-game-item-purchase?retURL=%2FPKB%2Fapex%2FKbSearch&popup=false&issue=Payment_Issues&game=a0Za0000013VnVqEAK&searchstring=&language=en_US&articletitle=Accidental%20in-game%20item%20purchase