Everything in this game is broken! U will get 0 response from Kabam! Honest answer is 2 fold. They refuse by all means to fix 20-30% of all issues, and they honestly have NO IDEA HOW IN THE WORLD TO FIX the other 70-80%!!!!! They literally said like a couple years ago that the entire game was built on very bad coding, and they do t know how to fix it. So just a little worse each day, quite a dam but each month. Anything that??? Just horrible gameplay that will never ever get fixed. Kabam will not fix any of the issues. Several have been on going for 7-8yrs for gods sake!!!!!!!! Nuff said!
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