I didn't get the Symbioid in my mail

Hello. I was wondering if there's a specific progression you need to be in order to get the Symbioid? I have a second account where I didn't receive the mail to claim the Symbioid. Is that a bug or is it just progression locked? I would appreciate the help!

Comments

__FaCe2FaCe__

Update the game, if so, delete the game and download it again, the problem will be solved.

FrostGiantLord

Everyone should be able to get it. Probably just a bug. You'll get it sooner or later

ThePapayaIsHot

Update the game, if so, delete the game and download it again, the problem will be solved.

That's weird though cause on my main account I got it, but not on my second account. I use the same device for both accounts.
Should I send in a ticket?

ThePapayaIsHot

Everyone should be able to get it. Probably just a bug. You'll get it sooner or later

I hope so. Do you think I should send in a ticket?

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