**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BG ISSUE**
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
More information here.
**Arcade is being extra tricky with his Murder Box...**
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
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Banned

Dooms_markDooms_mark Posts: 10
edited November 2023 in General Discussion
Hi I have been banned from the game and I have no idea why. I have never modded so why I am got a permanent ban thank for your time. I feel frustrated especially with the time I have put in more so over yesterday’s time.


Post edited by Kabam Crashed on

Comments

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    IsisixkswmrIsisixkswmr Posts: 237
    edited November 2023
    Bruh either you’re a hacker or you are a legit player. I wonder what Kabam will say
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    Dooms_markDooms_mark Posts: 10
    I am not a hacker. So I don’t understand. I just brought some deals to move rank and then 10 minutes later my connection dropped, when I tried to get back I saw that. It's very stressful.
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    ReignkingTWReignkingTW Posts: 2,630 ★★★★★
    Put in a ticket. We can't help you.
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    Dooms_markDooms_mark Posts: 10
    I went to kabam support but they were not very useful.
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    Vegeta9001Vegeta9001 Posts: 1,483 ★★★★
    There has been a decent chunk of wrongly banned accounts lately, but they seem to be getting reverted. So if you're truly innocent I wouldn't worry too much, just keep on with support.
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    Dooms_markDooms_mark Posts: 10
    I had do a 1 run of necro, then like 5 hours later I brought some unit deals which allowed me to r3 another hero. I have never been temp banned I don't farm in the BG, the arena is my work which I was doing when it went down. If they think I had a Merc do necro then they can revert it back and I will do it again
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    RonSwansonRonSwanson Posts: 1,171 ★★★★

    If they think I had a Merc do necro then they can revert it back and I will do it again

    That's not how it works. You don't get a do over for hiring a merc

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    Dooms_markDooms_mark Posts: 10
    So if you're innocent then you're screwed
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    DemonzfyreDemonzfyre Posts: 21,388 ★★★★★

    I had do a 1 run of necro, then like 5 hours later I brought some unit deals which allowed me to r3 another hero. I have never been temp banned I don't farm in the BG, the arena is my work which I was doing when it went down. If they think I had a Merc do necro then they can revert it back and I will do it again

    Using a merc in Necro is a permanent ban with no prior warnings. There's only been one false ban that I've seen so far. Your only hope is if a MOD like Crashed can verify or support reverses the ban.
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    PT_99PT_99 Posts: 3,040 ★★★★★
    I'm legit getting scared, what if I pull 6* Aegon and start doing Necro and boom, next day my account is banned?
    Do I need to record everything now to play this game?
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    Dooms_markDooms_mark Posts: 10
    I am sure I didn't hire a Merc
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    Dooms_markDooms_mark Posts: 10
    I have an r4 aegon which I took to r5 sig 200
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    RookiieRookiie Posts: 4,821 ★★★★★
    edited November 2023

    I am sure I didn't hire a Merc

    Alright then don’t offer for Kabam to reverse your necro run 😂 just stick to your guns and if you did nothing wrong hopefully you will get unbanned.

    Also, it’s worth looking into what @Demonzfyre mentioned above. Have you been temp banned before and did you commit any of the breaches he listed?
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    AverageDesiAverageDesi Posts: 5,260 ★★★★★
    PT_99 said:

    I'm legit getting scared, what if I pull 6* Aegon and start doing Necro and boom, next day my account is banned?
    Do I need to record everything now to play this game?

    You'll live
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    AverageDesiAverageDesi Posts: 5,260 ★★★★★

    I am sure I didn't hire a Merc

    You're sure?
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    Dooms_markDooms_mark Posts: 10
    Yes I am sure
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    RonSwansonRonSwanson Posts: 1,171 ★★★★
    PT_99 said:

    I'm legit getting scared, what if I pull 6* Aegon and start doing Necro and boom, next day my account is banned?
    Do I need to record everything now to play this game?

    Then I guess we can start calling you THE BANNED Paragon
This discussion has been closed.