Does Kabam legally respect our consumer protection laws?
The reason I’m asking this question is because this company has a lot of so called users that defend its every move, even if it’s flat out wrong. As a consumer does this company respect my rights, or does Kabam feel it can do as it pleases and I cannot voice my opinion? I believe if a person is spending cash for a product that has been altered they should be reimbursed. Not with rank down tickets. See my issue is this, if I buy a 7 star bundle for onslaught and then you change the character into a less valuable champ I don’t want a rank down ticket, I want a refund. Than you ban players for voicing there opinions after they complain about your game damaging they iPhones from bug issues. Do we have rights as consumers or we waive them rights by participating in your game, if that’s the case it should be a class action lawsuit to address refunds. I personally feel like this company abuses its authority with rude replies and the kabam white knights add fuel to the fire making every excuse in the book to defend a companies past mistakes. Instead of making us consumers feel like we heard and you care about the players