Why do I never get Stats emails?

I've never gotten an email from Kabam before with my yearly stats. I even contacted support one time about the issue, and asked them to make sure I was opted in for them. They said I was (or they opted in for me) and I should have been good. Still no cool emails to this day. I get other emails from them such as "oh hey, the banquet has started" emails and such, so wondering why I don't get the cool stats ones.

Comments

Noble034

I've never gotten an email from Kabam before with my yearly stats. I even contacted support one time about the issue, and asked them to make sure I was opted in for them. They said I was (or they opted in for me) and I should have been good. Still no cool emails to this day. I get other emails from them such as "oh hey, the banquet has started" emails and such, so wondering why I don't get the cool stats ones. @Kabam Jax

Noble034

I've never gotten an email from Kabam before with my yearly stats. I even contacted support one time about the issue, and asked them to make sure I was opted in for them. They said I was (or they opted in for me) and I should have been good. Still no cool emails to this day. I get other emails from them such as "oh hey, the banquet has started" emails and such, so wondering why I don't get the cool stats ones. @Kabam Jax

Oops, quoted instead of editing lol

Actual Edit: did it again, sheesh xD

zuffy

I have the same problem. Never understood how I opt in and in my email preferences I opt in but never gotten it.

phillgreen

Same here.

Smokieisgod

Same.

ẞlооd

Always been the same for me as well. Even after contacting support.

Buttehrs

Because it's still random who actually gets them. Just because your opted in, doesn't mean your guaranteed an email from them. Think of it as like rng on crystals.

xLunatiXx

I didn't receive mine this year but I did last year.
Weird thing however, when I go back to my 2022 email it displays Gladiator, champs from this year. But the stats are still from 2022, exactly the same.

frodo2377

@xLunatiXx At least you're consistent.

xLunatiXx

@xLunatiXx At least you're consistent.

Cause it's a bug and it displays last year stats but with this year champs 😂

Frnkielo

How do we receive it if we opt in and don’t get an email still?