My ally didn’t receive rewards because of BAD rules

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Comments

  • BringPopcornBringPopcorn Member Posts: 5,974 ★★★★★
    Like others said, your alliance piloted, its an unofficial punishment. Hard to feel any empathy at all.
  • DNA3000DNA3000 Member, Guardian Posts: 19,876 Guardian

    Gamer said:

    Not really a bad rule bad mate who find it funny to just kicking people out

    It’s not a bad mate. We usually place masters in AW, so our leader usually knows what he do. He wouldn’t do that stupid thing himself.
    The rule exists to prevent alliance hopping and getting extra rewards. You want someone to blame? Blame everyone who's exploited this event from the past. They are the reason all these rules and restrictions exist.

    Being in Masters AW doesn't mean a thing for Banquet. The rules were clear from the start.
    I told about masters just to show that our alliance and our leader take this game seriously. I just say that it’s not needed to have that rule just because even without it you cannot participate in this event in more than 1 alliance.
    The rule that requires players to be in the alliance when alliance rewards are handed out is a practical one. If players were allowed to leave alliances between when they earned them and when the rewards came out they would have to keep track of tens of thousands of players changing alliances and direct rewards to them. The game is not designed to do that, so they would have to do that by hand. Literally by hand: we've seen cases where Kabam has sent out compensation packages that were alliance-sensitive but sent them to players long after they might have left their alliances. This process can take literally weeks or months. The rule is there because there is no other alternative.

    In the past Kabam has remedied very small scale situations of players losing alliance war rewards, say, in certain situations. But if they made it policy to make these corrections, especially for something as large scale as the banquet, the costs would be so prohibitive to do that they would likely have to literally eliminate the event itself rather than have to do that every time.

    I know it can be disappointing, or even maddening to lose the opportunity for rewards that a player feels they earned in some fashion. But following the rules is one of the requirements to earn rewards, whether you agree with those rules or not. And like it or not, alliances are player-run organizations that Kabam has no control over, deliberately so. When you join an alliance, you subject yourself to the directives and whims of the alliance leadership. Your alliance leader shared account credentials (and if he says he didn't and was "hacked" there's a 99.9999% chance he is lying about it) and in doing so placed the entire alliance at jeopardy. That was his choice, and as an alliance leader he or she had that choice and chose to inflict that upon all of your.

    Your solo rewards are your own, and your alliance mates cannot generally affect them or take them away. But alliance rewards are not yours, nor do you earn them individually, no matter how much effort you put into them. Your alliance earns them, and your alliance gets them, and you all win together or lose together. Just like any other team activity, one person can mess it up for everyone.
  • klobberintymeklobberintyme Member Posts: 1,642 ★★★★

    Lovejoy72 said:

    Unfortunately, there is a certain amount of power in letting everyone in an ally take some heat for just one person cheating. It’s all too easy to just let stuff slide, knowing only that person will get burned in the end. By letting everyone share punishment (docked war points, lost rewards), they get alliances to enforce rules around TOS violations. We kicked an officer last season for piloting before it ever became an issue for kabam.

    I doubt they will go through and manually push any rewards to cover for an ally leaders carelessness vs malfeasance. And given most folks irritation with cheating (war, BGs, arenas), you aren’t likely to garner much sympathy here?

    That said, that does suck. Sorry.

    I’m not trying to garner sympathy. I agree that our leader should be punished. I just want some justice for people who spent money on this event. And forums are probably the only way to catch Jax and Miike, who can really talk to the game team unlike support, who send prepared letters for all cases and decide nothing.
    Jax and Miike can't do anything for you. They're forum community managers. They don't do anything with accounts.
    It's weeeeeelllll established one of the two will do something with an account



    As for bad actors in the game, no harm in asking. There's always a chance you run into the guy on his last day saying Sure No Skin Off My Behind, Have Whatever.
  • EmomikeEmomike Member Posts: 245 ★★
    Side effects of cheating
  • 2StarKing2StarKing Member Posts: 855 ★★★
    Sorry for missing out on rewards. Kabam stating your leader is at fault and not ban him for account sharing... sounds like your leader used an alt account to login and hurt you all. Of course he had to kick himself to look innocent.
  • Vegeta9001Vegeta9001 Member Posts: 1,709 ★★★★★
    You could always try Kabam support, whether they help if another matter. Your leaders fault for breaking ToS.
  • DemonzfyreDemonzfyre Member Posts: 22,394 ★★★★★

    Lovejoy72 said:

    Unfortunately, there is a certain amount of power in letting everyone in an ally take some heat for just one person cheating. It’s all too easy to just let stuff slide, knowing only that person will get burned in the end. By letting everyone share punishment (docked war points, lost rewards), they get alliances to enforce rules around TOS violations. We kicked an officer last season for piloting before it ever became an issue for kabam.

    I doubt they will go through and manually push any rewards to cover for an ally leaders carelessness vs malfeasance. And given most folks irritation with cheating (war, BGs, arenas), you aren’t likely to garner much sympathy here?

    That said, that does suck. Sorry.

    I’m not trying to garner sympathy. I agree that our leader should be punished. I just want some justice for people who spent money on this event. And forums are probably the only way to catch Jax and Miike, who can really talk to the game team unlike support, who send prepared letters for all cases and decide nothing.
    Jax and Miike can't do anything for you. They're forum community managers. They don't do anything with accounts.
    It's weeeeeelllll established one of the two will do something with an account



    As for bad actors in the game, no harm in asking. There's always a chance you run into the guy on his last day saying Sure No Skin Off My Behind, Have Whatever.
    They can't personally do anything without the help of support.
  • peixemacacopeixemacaco Member Posts: 3,630 ★★★★


    I think your Alliance Leader answered your post.

    If not, is someone without any compassion.
  • PikoluPikolu Member, Guardian Posts: 8,033 Guardian

    Lovejoy72 said:

    Unfortunately, there is a certain amount of power in letting everyone in an ally take some heat for just one person cheating. It’s all too easy to just let stuff slide, knowing only that person will get burned in the end. By letting everyone share punishment (docked war points, lost rewards), they get alliances to enforce rules around TOS violations. We kicked an officer last season for piloting before it ever became an issue for kabam.

    I doubt they will go through and manually push any rewards to cover for an ally leaders carelessness vs malfeasance. And given most folks irritation with cheating (war, BGs, arenas), you aren’t likely to garner much sympathy here?

    That said, that does suck. Sorry.

    I’m not trying to garner sympathy. I agree that our leader should be punished. I just want some justice for people who spent money on this event. And forums are probably the only way to catch Jax and Miike, who can really talk to the game team unlike support, who send prepared letters for all cases and decide nothing.
    Jax and Miike can't do anything for you. They're forum community managers. They don't do anything with accounts.
    It's weeeeeelllll established one of the two will do something with an account



    As for bad actors in the game, no harm in asking. There's always a chance you run into the guy on his last day saying Sure No Skin Off My Behind, Have Whatever.
    They can't personally do anything without the help of support.
    Miike personally removed one guys herc from their account and temp banned them. Maybe in the past they didn't have access to accounts (the forum rules are like 4+ years old now) but they can touch your account if they so please.
  • HulkbusterN1HulkbusterN1 Member Posts: 260 ★★★
    DNA3000 said:

    Gamer said:

    Not really a bad rule bad mate who find it funny to just kicking people out

    It’s not a bad mate. We usually place masters in AW, so our leader usually knows what he do. He wouldn’t do that stupid thing himself.
    The rule exists to prevent alliance hopping and getting extra rewards. You want someone to blame? Blame everyone who's exploited this event from the past. They are the reason all these rules and restrictions exist.

    Being in Masters AW doesn't mean a thing for Banquet. The rules were clear from the start.
    I told about masters just to show that our alliance and our leader take this game seriously. I just say that it’s not needed to have that rule just because even without it you cannot participate in this event in more than 1 alliance.
    The rule that requires players to be in the alliance when alliance rewards are handed out is a practical one. If players were allowed to leave alliances between when they earned them and when the rewards came out they would have to keep track of tens of thousands of players changing alliances and direct rewards to them. The game is not designed to do that, so they would have to do that by hand. Literally by hand: we've seen cases where Kabam has sent out compensation packages that were alliance-sensitive but sent them to players long after they might have left their alliances. This process can take literally weeks or months. The rule is there because there is no other alternative.

    In the past Kabam has remedied very small scale situations of players losing alliance war rewards, say, in certain situations. But if they made it policy to make these corrections, especially for something as large scale as the banquet, the costs would be so prohibitive to do that they would likely have to literally eliminate the event itself rather than have to do that every time.

    I know it can be disappointing, or even maddening to lose the opportunity for rewards that a player feels they earned in some fashion. But following the rules is one of the requirements to earn rewards, whether you agree with those rules or not. And like it or not, alliances are player-run organizations that Kabam has no control over, deliberately so. When you join an alliance, you subject yourself to the directives and whims of the alliance leadership. Your alliance leader shared account credentials (and if he says he didn't and was "hacked" there's a 99.9999% chance he is lying about it) and in doing so placed the entire alliance at jeopardy. That was his choice, and as an alliance leader he or she had that choice and chose to inflict that upon all of your.

    Your solo rewards are your own, and your alliance mates cannot generally affect them or take them away. But alliance rewards are not yours, nor do you earn them individually, no matter how much effort you put into them. Your alliance earns them, and your alliance gets them, and you all win together or lose together. Just like any other team activity, one person can mess it up for everyone.
    I’m not trying to say, that system should track exchanging alliances. I just wanna say, you can add your points only for 1 ally maximum according to 14-days rule. So, If at the end of the event you are in ally, where you earned points, you should receive the rewards, because exploit of getting multiple rewards from multiple alliances is impossible in that case. I really believe it’s not that difficult for system to check participation in the event.
  • johnlaw3742johnlaw3742 Member Posts: 207 ★★
    I get your point and knowing computer programming the way I do, there are definitely ways to solve for this in code vs manually but do we want to take the devs away from bug fixed and new content? I would be definitely looking for another alliance, regardless of the circumstances of how the kicks happened - your current alliance is no longer safe.
  • GarloGarlo Member Posts: 258 ★★




    ...somebody logged into leader’s account in the middle of the event...

    Do you are declaring on the Kabam forum that the leader of [Pycb] share his account? Seriously?
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