'Solitaire Win' graphical issue [official comms]

Noob_Master69Noob_Master69 Member Posts: 689 ★★★★
edited January 8 in General Discussion
So AQ is basically unplayable because of some graphical issues since the new update, anyone else have this? I've restarted the game multiple times, but nothing changes

I got a Samsung S23 Ultra running Android 14



Post edited by Kabam Jax on
«134

Comments

  • Noob_Master69Noob_Master69 Member Posts: 689 ★★★★
    edited January 8
    Scratch that, not just AQ, also story and basically everything with a map, damn
  • StoneyThePoneyStoneyThePoney Member Posts: 55 ★
    Same for me
  • VenoweenVenoween Member Posts: 163 ★
    Noob_Master69 said:

    So AQ is basically unplayable because of some graphical issues since the new update, anyone else have this? I've restarted the game multiple times, but nothing changes

    I got a Samsung S23 Ultra running Android 14



    You’ve got a Moondragon!!!
  • Colinwhitworth69Colinwhitworth69 Member Posts: 7,404 ★★★★★
    Hasn’t happened to me recently but I have seen this bug a few times over the years. Others have posted images like this. Restarting game always fixes it for me.
  • DiscoNnectKingDiscoNnectKing Member Posts: 478 ★★★
    I've had it happen couple of times before but restarting the game worked everytime
  • JurzynJurzyn Member Posts: 3 ★
    Jurzyn said:

    that feeling when you are 2 fights away from grandmaster but suddenly whole nova corps came to defend him xd

    Kabam Jax said:

    Woah. That is... a lot.

    Thank you for bringing it to our attention!

    The game team is going to take a look at this. If anyone else has this issue, if you could include your device info and what game mode you were playing, that would be helpful!

    Thank you!

    Device: Realme 9 Pro+
    System: Android 13
    Game mode: Necropolis
  • SummonerNRSummonerNR Member, Guardian Posts: 12,248 Guardian
    I think @JLordVileJ was actually the first to post about this in their own “UHMMM” thread earlier monday.

    (although why is there 3 different forum accounts, same person ?, that seem to auto-suggest when typing their name here ?)
    JLordVileJ said:


  • JLordVileJJLordVileJ Member Posts: 3,113 ★★★★
    Also FYI on the fight screen in aw for me it has above plus sometimes the global chat too. Then enemy really went all out with don't let them know your next move
  • JLordVileJJLordVileJ Member Posts: 3,113 ★★★★
    @SummonerNR one of them is my friend jlordvilejunior and the others I dunno. There is another lord vile in game that ik so maybe him?
  • JLordVileJJLordVileJ Member Posts: 3,113 ★★★★
    edited January 9
    From what I have seen it layers everything you have seen on screen on top of each other. It showed me the loading page with dd and lc and wt and global plus the whole solitaire looking thing and everytime I moved the page around it added more so I think it showed what the page looked like before plus now but like for every frame u moved it. I dunno I'm not a tech genius in that way. And that was in aw and aq fyi
  • Josh2507Josh2507 Member Posts: 705 ★★★★
    Noob_Master69 said:



    Two hundred thousand defenders are ready, with a million more on the way
  • NeinoIIINeinoIII Member Posts: 64 ★
    S21 Ultra user and I also have the pleasure of winning solitaire in mcoc following the update.
  • MiniMFMiniMF Member Posts: 848 ★★★★
    can u actually fight ? its "just" visual ?
  • Noob_Master69Noob_Master69 Member Posts: 689 ★★★★
    MiniMF said:

    can u actually fight ? its "just" visual ?

    Yeah you can fight like normal, it's just very hard to navigate the map and kinda headache inducing
  • Micka06700Micka06700 Member Posts: 3 ★
    And with the S23 Plus I have the solitaire issue too.


  • Kingering_KingKingering_King Member Posts: 839 ★★★
    I’ve only had this happen once. I was opening a crystal and the iso from the dupe looked just like the pictures above.
  • Brewlord_95Brewlord_95 Member Posts: 13 ★
    Same issue with my S22. Uninstalled and reinstall didn't fix it. Installed on my wife's tablet(Samsung Tab A) seems normal . Only seems on to be on the map screens of all modes. Fight screens are normal. Fine until I updated it last night
  • JLordVileJJLordVileJ Member Posts: 3,113 ★★★★
    Mine is a Samsung s9 plus
  • IRONHIDE_1IRONHIDE_1 Member Posts: 37 ★
    Same thing for me in war, started since my phone updated yesterday Samsung S23, latest android
  • Hellboyy9999Hellboyy9999 Member Posts: 51 ★
    edited January 9

    Mode: AW
    Device: OnePlus Nord CE 3
    Android 13
  • JLordVileJJLordVileJ Member Posts: 3,113 ★★★★
    Uhmm, you can't see it in the photo but the lines are slowly filling the screen..I'm low-key scared no jokr
  • JLordVileJJLordVileJ Member Posts: 3,113 ★★★★

  • JLordVileJJLordVileJ Member Posts: 3,113 ★★★★
    Kabam Jax said:

    Hey everyone!

    The game team has found a pattern in these reports - All impacted accounts are a part of a Google Beta build.

    The belief is that Summoners may have opted into this at some point, and the Google Store kept them in the same category indefinitely, and this is causing some issues.

    So, the recommended course of action for anyone experiencing this is:
    Navigate to your google store, and "Leave" the beta build.


    Then, you will need to uninstall the beta build and download the current build of the game!

    The team is confident this should resolve this issue!

    Thank you, again, for your patience as we investigated this issue!

    Thank you jax :smile: what are the chances that I got the beta yesterday evening lol
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