Need help with account (It's not banned)

Achilles100Achilles100 Member Posts: 39 ★
in General Discussion
Hey
I just received an email from kabam support telling me that I have updated my profile and my password has been changed.
I have done nothing of the kind and can log into the game just fine but when I went to see if the game is linked to kabam ID it's telling me my email is invalid.

Comments

  • Achilles100Achilles100 Member Posts: 39 ★
    @Kabam Miike @DNA3000
    I am awfully sorry to have tagged you but could you help ?
  • Achilles100Achilles100 Member Posts: 39 ★


    This seems to be the email of the person that has kinda taken over the account
  • BlackOracleBlackOracle Member Posts: 256 ★★★
    You need to send in a ticket, not a forum post.
  • Achilles100Achilles100 Member Posts: 39 ★
    Sent ticket already. Since then have had two mails from kabam asking me to set password for the kabam support @ help.kabamsupport.com but don't think that's what I raised a ticket for.
    The automated email i received with a ticket no is where i have replied to and these emails are coming as seperate emails not as a reply to the email with the ticket no.
  • DNA3000DNA3000 Member, Guardian Posts: 19,803 Guardian
    Achilles100 said:

    Sent ticket already. Since then have had two mails from kabam asking me to set password for the kabam support @ help.kabamsupport.com but don't think that's what I raised a ticket for.
    The automated email i received with a ticket no is where i have replied to and these emails are coming as seperate emails not as a reply to the email with the ticket no.

    That’s odd. PM me with the details.
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