With the news of alliance war tactic being changed. A lot of members of my alliance are not happy due to the fact they made a lot of defensive rank-ups for the tactic prior to the announcement of a nerf. A few wanted rank down tickets or materials to undo these defensive champs since they feel they no longer have the value they once did post nerf.
However, when they reached out to support. Support had no clue that there even was a change to tactic and thus gave a poor response to this issue. It would be appreciated if there was clarification regarding rank down tickets for my alliance mates. Or at least someone on the team who actually knows that tactic got nerfed.