It’s a total dead zone cuz mods don’t respond to valid bug reports. Been like this for almost 2 years now. They used to respond, acknowledge and take action. Now, just about everything gets ignored. Miikey himself said they aren’t obligated to respond to bug reports (paraphrasing). Sad state of affairs here when it comes to reporting bugs here on the forums.
Putting aside the usual critiques of the forums management and structure, I’d like to see a Bugs page that replicates what Trello was (I think) meant to do.
That would be a short form, admin post only page that enumerates the specific bugs being (a) worked on, (b) investigated and (c) resolved. Admins can then comment on progress, complexities or whatever else they deem pertinent.
Leave the current Bugs page as is for commentary, reporting, etc. since it can occasionally be helpful for people to discover whether what they are experiencing is, in fact, a bug (however, I would heavily condense and merge the threads there so it’s a little simple to locate your issues).
It’s hard enough to have to access streams, third-party sites and creators as well as a Trello site that often feels non-updated.
This is the “official” forums page. Make it easier for players to access bug info here and to check update status.
Kabam still looks through those threads even if they aren't responding. I imagine that a lot of the actual bugs reported there are bugs that the game team is already aware of.
Kabam still looks through those threads even if they aren't responding. I imagine that a lot of the actual bugs reported there are bugs that the game team is already aware of.
Being aware of it is one thing, acknowledging and communicating is another. They should at least acknowledge the bug when it is reported instead of radio silence.
They have plenty of time to reply in some useless thread in general section but not where it matters.
You can’t really blame them. Considering how many bugs there are in the game right now if they did take their time to address them all they wouldn’t have time to do anything else!!!
The Bugs and known issues section of the forums is for Bug Reporting. You should not expect conversations or interactions from Mods there unless we require more information.
The Bugs and known issues section of the forums is for Bug Reporting. You should not expect conversations or interactions from Mods there unless we require more information.
So, are you saying we can safely assume that everything posted there is acknowledged as a bug and is being worked?
I understand the policy of providing updates to issues only when you have information to share. Your post above sends a different message though as evidenced by OPs post. Players have no way of knowing if the bugs are being worked if there’s radio silence from your end.
There are a lot of bugs posted that are nowhere to be found on the Trello board. Should we assume that means they aren’t issues that the team is working on?
The Bugs and known issues section of the forums is for Bug Reporting. You should not expect conversations or interactions from Mods there unless we require more information.
However even if we do put them in, we don't know when they will be resolved, right?
The Bugs and known issues section of the forums is for Bug Reporting. You should not expect conversations or interactions from Mods there unless we require more information.
The thing is without you communicating on it we have no way to know if it was acknowledged and put into your system for futur fixing. Or simply forgotten into oblivion. Cause Trello is not up to date.
Comments
Which says something, no?
I started learning to use Prof X though without relics bound.
That would be a short form, admin post only page that enumerates the specific bugs being (a) worked on, (b) investigated and (c) resolved. Admins can then comment on progress, complexities or whatever else they deem pertinent.
Leave the current Bugs page as is for commentary, reporting, etc. since it can occasionally be helpful for people to discover whether what they are experiencing is, in fact, a bug (however, I would heavily condense and merge the threads there so it’s a little simple to locate your issues).
It’s hard enough to have to access streams, third-party sites and creators as well as a Trello site that often feels non-updated.
This is the “official” forums page. Make it easier for players to access bug info here and to check update status.
Dr. Zola
They have plenty of time to reply in some useless thread in general section but not where it matters.
I understand the policy of providing updates to issues only when you have information to share. Your post above sends a different message though as evidenced by OPs post. Players have no way of knowing if the bugs are being worked if there’s radio silence from your end.
There are a lot of bugs posted that are nowhere to be found on the Trello board. Should we assume that means they aren’t issues that the team is working on?
Cause Trello is not up to date.
this is Larry. Larry venom eats people who necro threads.
Larry is eyeing you from across the room.
Thank you, lets see there!
Edit
I will check more and post my BG suggestion too