Is the section “Bugs and Known Issues” dead?

winterthur

Ten pages in to find a mod comment.

Terra

It's the least visited part of the forums.
Which says something, no?

winterthur

Maybe it is to discourage exploiting unfixed bugs … but ….

I started learning to use Prof X though without relics bound.

PT_99

It's forgotten section.

xLunatiXx

This is a proof there are no bugs in game

World Eater

It’s a total dead zone cuz mods don’t respond to valid bug reports. Been like this for almost 2 years now. They used to respond, acknowledge and take action. Now, just about everything gets ignored. Miikey himself said they aren’t obligated to respond to bug reports (paraphrasing). Sad state of affairs here when it comes to reporting bugs here on the forums.

DrZola

Putting aside the usual critiques of the forums management and structure, I’d like to see a Bugs page that replicates what Trello was (I think) meant to do.

That would be a short form, admin post only page that enumerates the specific bugs being (a) worked on, (b) investigated and (c) resolved. Admins can then comment on progress, complexities or whatever else they deem pertinent.

Leave the current Bugs page as is for commentary, reporting, etc. since it can occasionally be helpful for people to discover whether what they are experiencing is, in fact, a bug (however, I would heavily condense and merge the threads there so it’s a little simple to locate your issues).

It’s hard enough to have to access streams, third-party sites and creators as well as a Trello site that often feels non-updated.

This is the “official” forums page. Make it easier for players to access bug info here and to check update status.

Dr. Zola

EdisonLaw

Is this proof Kabam has fixed all bugs?

Pikolu

Kabam still looks through those threads even if they aren't responding. I imagine that a lot of the actual bugs reported there are bugs that the game team is already aware of.

Cure2024

Pikolu said:

Kabam still looks through those threads even if they aren't responding. I imagine that a lot of the actual bugs reported there are bugs that the game team is already aware of.

Being aware of it is one thing, acknowledging and communicating is another. They should at least acknowledge the bug when it is reported instead of radio silence.

They have plenty of time to reply in some useless thread in general section but not where it matters.

Chuck_Finley

DamageFaction

You can’t really blame them. Considering how many bugs there are in the game right now if they did take their time to address them all they wouldn’t have time to do anything else!!!

Eb0ny-O-M4w

Funny you pointed out the raid bugs. We are still waiting for some kind of news regarding compensation from last time ...

Fit_Fun9329

Since ziibit isn’t around anymore it’s dead

World Eater

Dead in terms of mod responses , yes. It sure seems intentional compared to the way things used to be on the forums.

Kabam Miike

The Bugs and known issues section of the forums is for Bug Reporting. You should not expect conversations or interactions from Mods there unless we require more information.

Heinz11

Kabam Miike said:

The Bugs and known issues section of the forums is for Bug Reporting. You should not expect conversations or interactions from Mods there unless we require more information.

So, are you saying we can safely assume that everything posted there is acknowledged as a bug and is being worked?

I understand the policy of providing updates to issues only when you have information to share. Your post above sends a different message though as evidenced by OPs post. Players have no way of knowing if the bugs are being worked if there’s radio silence from your end.

There are a lot of bugs posted that are nowhere to be found on the Trello board. Should we assume that means they aren’t issues that the team is working on?

EdisonLaw

Kabam Miike said:

The Bugs and known issues section of the forums is for Bug Reporting. You should not expect conversations or interactions from Mods there unless we require more information.

However even if we do put them in, we don't know when they will be resolved, right?

xLunatiXx

Kabam Miike said:

The Bugs and known issues section of the forums is for Bug Reporting. You should not expect conversations or interactions from Mods there unless we require more information.

The thing is without you communicating on it we have no way to know if it was acknowledged and put into your system for futur fixing. Or simply forgotten into oblivion.
Cause Trello is not up to date.

winterthur

Does this mean having to go to Discord to get input or clarification on bugs?

ahmynuts

winterthur said:

Does this mean having to go to Discord to get input or clarification on bugs?

I want to agree but unfortunately your discord is in light mode which invalidates any point you were making 😔