Magic Heist [merged]

Hi there,

This is regarding the ‘Magic Heist’ event.
I’ve been login everyday since this event has started and doing more than enough fights in the Magic Heist arena as per objectives! Unfortunately it appears that I haven’t gained enough points to even get the 3-4 rank gem!!!!
Please can anyone tell me why this has happened as I feel totally cheated having login in everyday to do this event.

Comments

ASTRAL17

Stertsl

Your fault. Why would they help you

PT_99

More you look at it more you'll get sad ☹️

ASTRAL17

Your fault. Why would they help you

ofc my fault but worth a try,maybe kabam feels generous

FrostGiantLord

Womp womp

SirGamesBond

Kabam Jax

Bringing this in from another corner of the forums, for visibility:

Hi Summoners,

We've seen a handful of claims of "missing" points for the Magic Heist arena event.

We had the game team look into specific accounts with those claims. They came back saying each of the investigated accounts either missed the objective, or finished it and didn't claim it. Not a single one had anything fishy that would indicate a bug in the system. Thus, we are left to conclude that human error played a big part here.

I know this means some of you won't get the rewards you want, and I'm sorry that's the case. I know there are people who are frustrated that we weren't clear enough with the daily nature of the objectives. While I don't feel it was unclear next time we do something like this, we'll go to greater lengths to make these details more clear.

I know there were many of these threads/posts yesterday, but the investigation the game team did took time. Hopefully this information gets to everyone.

LesktheGlut_666

I for one appreciate the update and the explanation and so to cover myself for the future I'm going to do a couple of university courses so I can understand the minutiae of these event quests..😁

MikeyMc

As KarateMike said in his intro the Magic Heist, all you need to do is login and do 2 sets of fights in the Magic Heist arena to get the points for the rank up gems!! This I did and claim everything whilst doing it.
But didn’t get the points! This does not answer why I didn’t get them.
If this is your only answer for this I’m very reluctant to continue with this game.
Just want add that I’ve been playing this game from the beginning at have always login daily

Kabam Jax

As KarateMike said in his intro the Magic Heist, all you need to do is login and do 2 sets of fights in the Magic Heist arena to get the points for the rank up gems!! This I did and claim everything whilst doing it.
But didn’t get the points! This does not answer why I didn’t get them.
If this is your only answer for this I’m very reluctant to continue with this game.
Just want add that I’ve been playing this game from the beginning at have always login daily

I'm sorry to hear you feel that way. I've looked at the team's investigation from yesterday and they were able to pinpoint exactly where the test accounts missed - which days and if they missed doing the objective or claiming the objective. All of it was very thorough, illuminating and definitive.

Roggam

You are going to quit the game because you are 1 point short of a 3-4 gem? I missed one day for getting my first 7* for free last summer and did 0 crying in public.

G-Hun-Gear

You are going to quit the game because you are 1 point short of a 3-4 gem? I missed one day for getting my first 7* for free last summer and did 0 crying in public.

Wait, where did people get a free 7* last summer?

Ruwqiersa

Bringing this in from another corner of the forums, for visibility:

Hi Summoners,

We've seen a handful of claims of "missing" points for the Magic Heist arena event.

We had the game team look into specific accounts with those claims. They came back saying each of the investigated accounts either missed the objective, or finished it and didn't claim it. Not a single one had anything fishy that would indicate a bug in the system. Thus, we are left to conclude that human error played a big part here.

I know this means some of you won't get the rewards you want, and I'm sorry that's the case. I know there are people who are frustrated that we weren't clear enough with the daily nature of the objectives. While I don't feel it was unclear next time we do something like this, we'll go to greater lengths to make these details more clear.

I know there were many of these threads/posts yesterday, but the investigation the game team did took time. Hopefully this information gets to everyone.

Yall couldnt just add 10 minutes did you. What a shame

DudeMaGude

My son missed day 1 of the event and then forgot to claim the completed objectives on a second day in the middle of the event. While that clearly was hit fault according to how this event was set up (poor guy), I hated that the completed objectives disappeared in 24 hours. Just such a simple, silly mishap leading to missing out on a game changer for his account. Still really bummed about this.

A_Fungi

@MikeyMc

Logging in every day is just step one my friend.

Doing fights in the arena is also not a guarantee that you actually did what you were supposed to. Did you use 7 stars instead of 6 stars?

You have less than half the needed points, why didn't you think this was weird before the event expired?

MikeyMc

Did you read my first post?
I used 6* champs and did as mentioned already more than 2 sets of fights (that is 3x3) each day since it had started!
I’ve been playing the game for 7 years my friend.

BringPopcorn

Did you read my first post?
I used 6* champs and did as mentioned already more than 2 sets of fights (that is 3x3) each day since it had started!
I’ve been playing the game for 7 years my friend.

1 point was for 7*
1 point was for 6* and 7*
I got no idea what 3x3 means...

MikeyMc

In arena you use 3 champs per fight yes

BringPopcorn

In arena you use 3 champs per fight yes

Then its 3x2 cause you only have to do 2 sets...

MikeyMc

That I did

BringPopcorn

That I did

Well if you did everything right you would have 21 points not 19

MikeyMc

Lol, no this just doesn’t add up right having done the heist arena and completed more then 2 sets per day since it started!

BringPopcorn

Lol, no this just doesn’t add up right having done the heist arena and completed more then 2 sets per day since it started!

You missed a day or you forgot to claim one day to allow the objective to reset.
Either way you made more than one mistake. Your max point possible was 21, you got 19.
Let me ask you how many raffle tickets do you have? If your answer is 19, then you missed or forgot to claim the objective 2x

A_Fungi

Did you read my first post?
I used 6* champs and did as mentioned already more than 2 sets of fights (that is 3x3) each day since it had started!
I’ve been playing the game for 7 years my friend.

So there’s your missing points. You didn’t use 7s

BringPopcorn

Did you read my first post?
I used 6* champs and did as mentioned already more than 2 sets of fights (that is 3x3) each day since it had started!
I’ve been playing the game for 7 years my friend.
So there’s your missing points. You didn’t use 7s

He is TB, he has 19/20 for the 3-4 rank up gem

MikeyMc

Well thanks for your comments appreciated,
and it seem’s that you know a lot about my account, thought you could tell me how many raffle tickets I had?

BringPopcorn

Well thanks for your comments appreciated,
and it seem’s that you know a lot about my account, thought you could tell me how many raffle tickets I had?

Its not rocket science, you complete the objective you claim the raffle ticket as a reward and you get a point. Sorry you can't comprehend that.

MikeyMc

And that’s what I did, and you’re right it’s not rocket science!

BringPopcorn

And that’s what I did, and you’re right it’s not rocket science!

So how many raffle tickets do you have?