100 points short on Poolie Event

Conrad_Johnson

How am I 100 short? I did everything every day (cleaned out the special daily events)

Dwar2468

I am having the same issue. I have completed all the objectives too

AcidBurn404

same here folks

AcidBurn404

guess it's just 150k poolies so whatever who cares

Supersha7

It’s not 150k poolies. It’s also 5k 7 star shards.

I also have this issue. 100 pts short on one of my 2 accounts, despite doing exactly the same on both accounts.

I did exactly the same with both my accounts - ran all the challenges each day, and also checked BOTH accounts throughout each day to ensure everything had been claimed,

Having been stung last time by the “inaccurate nonsense” timer on the daily mission, I made sure both accounts were completed every day and double checked. Even had another person verify with me.

Today, main account has 2800. Alt has 2700. Somehow, one is missing 100 pts.

Josue_7

Igual tengo el mismo problema, hice todo los objetivo y me hizo falta 100 puntos

SagaChampion

I'm with you... don't worry

Grub88

Did you forget to claim 1

Thiartc

same

but i know why - i did a mission but forgot to claim it that day - been playing for 9 years, never did something like this, contacted support once in my life for something, and then they wouldn't help, so i thought give it a go again - and guess what, they wouldn't help again.

i understand the game and the rules and the nitty gritty, but the support person could just have taken 10 seconds, looked into my account and give another comment as the standard, no, read the event description blah blah type answer.

i get it, im in the wrong, but just take 2 minutes out of you day Jack (support person) look into my account and make another call than the standard

JT_Supreme

Join the club fellas

Skreddy

That sucks, I wasn’t this careful but to get screwed not just by the manipulative event design but by a bug Kabam won’t acknowledge must be infuriating

PT_99

Conrad_Johnson said:

How am I 100 short? I did everything every day (cleaned out the special daily events)

I also suffered same issue, then I checked objectives and I had one more to do 😅
So recheck

Bee2Jay

Absolutely exactly me too

I completed all OBJ but I still don’t know how I am 100pts short.

Raised a ticket and KABAM said maybe I didn’t finish one which amazes me TBH

Very painful that someones gon miss the poolies/7or 6 start shards that will be useful towards something

Hpmcoc

Same here but people keep saying we have forgot to claim them like no we havnt why would we do it then not claim it's a glitch on behalf of kabam they need to sort it because that 150k poolies is alot

Real_Madrid_76_2

Me too guys.

Mr Wilson Fisk

I was so paranoid about this event that I verified at the end of every day that I had the proper amount of points

Rayven5220

Thiartc said:

same

but i know why - i did a mission but forgot to claim it that day - been playing for 9 years, never did something like this, contacted support once in my life for something, and then they wouldn't help, so i thought give it a go again - and guess what, they wouldn't help again.

i understand the game and the rules and the nitty gritty, but the support person could just have taken 10 seconds, looked into my account and give another comment as the standard, no, read the event description blah blah type answer.

i get it, im in the wrong, but just take 2 minutes out of you day Jack (support person) look into my account and make another call than the standard

So, you know you're in the wrong, contacted support twice knowing the answer you would get, and you think they should make am exception for you because of what, again?

ShashankGupta

I am good have to share a really scary thing
On Tuesday my Wifi just was not working and It gone for almost a day so I wasn't able to play game a whole day then and I literally forgot that I have still objective to do and I just realised around one hour before the reset that my mobile also has net so thank God I just did that in time to get me my third rank 3

PooliesMissing

Missing 200 for road to red carpet, do missing 150k poolies for some reason. Did all the objectives so not sure why I would be missing

Chovner

Yeah this happened to a lot more people than I think anyone expected (myself included).

@Kabam Miike any discussions internally about possible ways to prevent this magnitude of misunderstanding/issues on following events like this? We've seen long standing players and content creators who make their bread and butter playing the game religiously make the same type of mistake, so these aren't part time casual players screwing up. If your hardcore player base is coming up short on something like this, then there should be SOME sort of review on how to make it better next time.

ahmynuts

Chovner said:

Yeah this happened to a lot more people than I think anyone expected (myself included).

@Kabam Miike any discussions internally about possible ways to prevent this magnitude of misunderstanding/issues on following events like this? We've seen long standing players and content creators who make their bread and butter playing the game religiously make the same type of mistake, so these aren't part time casual players screwing up. If your hardcore player base is coming up short on something like this, then there should be SOME sort of review on how to make it better next time.

I heard Kabam is having talks of investing in public education to ensure all summoners have the appropriate reading level required to play the game

Cap_Murica

ahmynuts said:

Chovner said:

Yeah this happened to a lot more people than I think anyone expected (myself included).

@Kabam Miike any discussions internally about possible ways to prevent this magnitude of misunderstanding/issues on following events like this? We've seen long standing players and content creators who make their bread and butter playing the game religiously make the same type of mistake, so these aren't part time casual players screwing up. If your hardcore player base is coming up short on something like this, then there should be SOME sort of review on how to make it better next time.

I heard Kabam is having talks of investing in public education to ensure all summoners have the appropriate reading level required to play the game

Unfortunately that will require reading too...😢

Chovner

Cap_Murica said:

ahmynuts said:

Chovner said:

Yeah this happened to a lot more people than I think anyone expected (myself included).

@Kabam Miike any discussions internally about possible ways to prevent this magnitude of misunderstanding/issues on following events like this? We've seen long standing players and content creators who make their bread and butter playing the game religiously make the same type of mistake, so these aren't part time casual players screwing up. If your hardcore player base is coming up short on something like this, then there should be SOME sort of review on how to make it better next time.

I heard Kabam is having talks of investing in public education to ensure all summoners have the appropriate reading level required to play the game

Unfortunately that will require reading too...😢

Rohit_316

Yet another good event with yet another poor rules and policies.

Kossukose

100 short !! Last milestone!

Skreddy

Cap_Murica said:

ahmynuts said:

Chovner said:

Yeah this happened to a lot more people than I think anyone expected (myself included).

@Kabam Miike any discussions internally about possible ways to prevent this magnitude of misunderstanding/issues on following events like this? We've seen long standing players and content creators who make their bread and butter playing the game religiously make the same type of mistake, so these aren't part time casual players screwing up. If your hardcore player base is coming up short on something like this, then there should be SOME sort of review on how to make it better next time.

I heard Kabam is having talks of investing in public education to ensure all summoners have the appropriate reading level required to play the game

Unfortunately that will require reading too...😢

They never wrote the rules down or said it would work differently than the other objectives, so it’s not a reading issue