**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BG ISSUE**
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
More information here.
**Arcade is being extra tricky with his Murder Box...**
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
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Game down?

12467

Comments

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    Vertex_3Vertex_3 Posts: 1
    Any 1 still down, I’m still unable to log on
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    The_Boss253The_Boss253 Posts: 50

    Kabam Jax said:

    Lol lemme guess, everyone will beg for a compensation. Fix your game kabam. Or fix the frame rate in the settings option because there is no way in hell my iPhone 15 pro max with maxed out storage doesn’t support higher fps. 😂

    There... aren't higher FPS options in the game... so your device doesn't matter. There is nothing to fix related to FPS...
    Lol ok, fix the game issue that is currently happening and stop worrying about me so much. Btw, after you fix it, just compensate all valiant players and that’s it! They deserve it the most!
    lol weren’t you just telling them to fix the FPS issue?
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    DuongTuanDuongTuan Posts: 1
    I login my main account, but when I log out and log back in with my secondary account, I get a connection error
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    RaulvallecaSRaulvallecaS Posts: 31
    I have not been able to connect to the game for more than 1h, without being able to advance in war or arenas, so those of us who are brave should receive a good compensation for it.
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    Grub88Grub88 Posts: 262 ★★

    Kabam Jax said:

    Lol lemme guess, everyone will beg for a compensation. Fix your game kabam. Or fix the frame rate in the settings option because there is no way in hell my iPhone 15 pro max with maxed out storage doesn’t support higher fps. 😂

    There... aren't higher FPS options in the game... so your device doesn't matter. There is nothing to fix related to FPS...
    Lol ok, fix the game issue that is currently happening and stop worrying about me so much. Btw, after you fix it, just compensate all valiant players and that’s it! They deserve it the most!
    Bruhhhh... Guaranteed this guy only became Thronebreaker this week from having 10 R5 6*'s in his deck
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    BigHeroSquadBigHeroSquad Posts: 39
    Unable to log in on three devices, despite re-installing the game and restarting my phones and iPad. Thanks for looking into this @KabamJax
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    ChrisBosioChrisBosio Posts: 60

    Kabam Jax said:

    Lol lemme guess, everyone will beg for a compensation. Fix your game kabam. Or fix the frame rate in the settings option because there is no way in hell my iPhone 15 pro max with maxed out storage doesn’t support higher fps. 😂

    There... aren't higher FPS options in the game... so your device doesn't matter. There is nothing to fix related to FPS...
    Lol ok, fix the game issue that is currently happening and stop worrying about me so much. Btw, after you fix it, just compensate all valiant players and that’s it! They deserve it the most!
    You should get to Valiant. The compensation and rewards are totally worth it.
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    BosleyBosley Posts: 259 ★★★
    Still the same for me....... Fix one bug and two more shall take it's place. Hail KABAM!!!
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    QazzyQazzy Posts: 67
    edited May 9
    same problem.\ - "unknown error" (ios)
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    EashanthEashanth Posts: 2
    is there any ETA for the fix?
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    The_Boss253The_Boss253 Posts: 50

    You guys better start working on compensation. This is getting annoying

    Idk why yall are so obsessed with compensation, it’s not gonna happen. Don’t forget we’re talking w/ Kabam rn.
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    allinashesallinashes Posts: 812 ★★★

    This is like the old days. New release, shortly followed by game down due to flaw/exploit/something unforseen.

    I thought the same... Made me nostalgic. Then I got a little teed off because I'm on a very specific schedule for my arena grind 😂

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    WayWorn2525WayWorn2525 Posts: 858 ★★★

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    Rush_CatRush_Cat Posts: 26
    mcoc players don't ask for compensation every two seconds challenge impossible
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    AstamanianaAstamaniana Posts: 23
    No further informations - over an hour down for me. Seems there is no one there fixing it.
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    Potatoslice500Potatoslice500 Posts: 246 ★★
    Still down wtf
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    Resternboy32Resternboy32 Posts: 161

    Kabam Jax said:

    Lol lemme guess, everyone will beg for a compensation. Fix your game kabam. Or fix the frame rate in the settings option because there is no way in hell my iPhone 15 pro max with maxed out storage doesn’t support higher fps. 😂

    There... aren't higher FPS options in the game... so your device doesn't matter. There is nothing to fix related to FPS...
    Lol ok, fix the game issue that is currently happening and stop worrying about me so much. Btw, after you fix it, just compensate all valiant players and that’s it! They deserve it the most!
    lol weren’t you just telling them to fix the FPS issue?
    Lol all I’m saying is why is there a “frame rate” setting in the settings tab when no one can access it. Are they planning on fixing it? For now, I suggest for valiant players to get excited as they shall to be compensated free 7 star nexus! And for paragon players. Sorry not sorry… free 4 star nexus! Hell yeah! 🔥
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    MackeyMackey Posts: 1,592 ★★★★★
    edited May 9


    Still working for me 😂😂

    If it's any help to Kabam, I'm on android, Samsung 24 Ultra fully up to date game and phone 🤷‍♂️
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    __FaCe2FaCe____FaCe2FaCe__ Posts: 31
    I have 2 phones, one of them is iPhone 7, I can log in to the game with it, but I cannot log in with my 15 Pro Max.
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    EdisonLawEdisonLaw Posts: 2,796 ★★★★


    Kabam please fix this asap. I tried everything and it didn’t work
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    OakenshieldOakenshield Posts: 1,835 ★★★★
    DrZola said:



    I’m a slow learner, but seems like this kind of thing happens most times after I splurge on the game…

    Dr. Zola

    It must be a heck of a splurge @DrZola as apparently they upgrade their authentication servers each time you go on a spending spree.
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    The_Boss253The_Boss253 Posts: 50

    No further informations - over an hour down for me. Seems there is no one there fixing it.

    lol cut them some slack. I assume it’s difficult running, developing, and constantly fixing errors in a game.
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    captain_rogerscaptain_rogers Posts: 5,377 ★★★★★

    You guys better start working on compensation. This is getting annoying

    Idk why yall are so obsessed with compensation, it’s not gonna happen. Don’t forget we’re talking w/ Kabam rn.
    So? Game has been down for an hour, there are many players who may be able to play only in this specific hour in a day, and they are unable to login. This not only affects them but also affects their ally in aq and aw. They better give something
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    HighdrenalineHighdrenaline Posts: 28
    Would be really nice if we can get some further information on whats going on especially since war season is active, and we have a event going on that is very time critical
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    Resternboy32Resternboy32 Posts: 161
    EdisonLaw said:



    Kabam please fix this asap. I tried everything and it didn’t work

    They will probably fix it if your only valiant, they is no other way
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    Giantwalrus56Giantwalrus56 Posts: 733 ★★★
    Mackey said:



    Still working for me 😂😂

    If it's any help to Kabam, I'm on android, Samsung 24 Ultra fully up to date game and phone 🤷‍♂️


    Karma comes in all shapes & sizes. Let's hope it's a game crash mid-war fight or a lego in the dark...🤪
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    EdisonLawEdisonLaw Posts: 2,796 ★★★★
    Well for me it went down shortly after I started grinding for Kushala in the arena
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