The game team is aware of this and is working to resend the 7-Star shards. I should know a general timeline shortly, and I'll let you know as soon as I do.
Mine just arrived in the in game mail. After I claimed them I had to restart the game for them to actually show as my own shards. Glad this was resolved quickly.
Comments
Hope Someone will atleast inform us about approximate timelines of fixing this
Probably has to do with Mike but I haven’t seen Jax either
The game team is aware of this and is working to resend the 7-Star shards. I should know a general timeline shortly, and I'll let you know as soon as I do.
Apologies for the inconvenience.
Looks like this will be handled in a couple of hours. Thank you for your patience everyone.