Beta shards not adding in the accounts

Parzival_669Parzival_669 Member Posts: 1
in Bugs and Known Issues
Hey! So i claimed the 7* shards that we got from 9.1 beta exploration..but it has not been added to my account

Comments

  • Toproller89Toproller89 Member Posts: 1,517 ★★★★
    That seems to have happened to all of us that did the beta.

    I’m sure they’re looking into it.
  • Mqc19Mqc19 Member Posts: 379 ★★★
    Same. Collected and nads
  • BradlykhanBradlykhan Member Posts: 1
    Yeah I sent help ticket last night around 10 I think and they just directed me here which is bs
  • SummonerNRSummonerNR Member, Guardian Posts: 13,807 Guardian
    Bradlykhan said:

    Yeah I sent help ticket last night around 10 I think and they just directed me here which is bs

    There have been lots of people reporting this since last night. And everyone wants to start a new thread about it.

    Kabam replied this morning saying they are looking at getting the correct shards out to people.

    Individual tickets to support won’t help, because it is something they will do for everyone (even those that don’t contact support because they saw it here instead).
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