Unclaimable AW Rewards

Cyporg

Anyone else not able to claim their AW rewards in mailbox after this last war? Others in my ally also have this issue.

Comments

Soslayan9

Got them twice. One set claimed and the other just stays there.

The_losttier

The same happen to me, and is not in my stash neither

Thiartc

Same issue

Cyporg

So are these just going to forever be in my inbox now? Do we need to open tickets to resolve this? They are unclaimable.

unknown

This content has been removed.

DemonSlayer6

i have the exact same issue

Shikina

Same here!

SummonerNR

Duplicate ones (not claimable) should disappear as normal in about 7+ days or so.
Mail msgs don’t stay around forever, and neither will these extra ones.

unknown

This content has been removed.

SummonerNR

(Also for @TheWebmaster , who had same issue)

Soslayan9

Duplicate ones (not claimable) should disappear as normal in about 7+ days or so.
Mail msgs don’t stay around forever, and neither will these extra ones.

That’s why I’m not bothered by it. Hope others still got their rewards and these are just repeats.

Tsar08

I think players do get the rewards if they claim either one of the two first. When the system detects you claiming the first one it immediately disables the other with a side effect of a bug which prevents the message from being deleted until 7 days later.

Cyporg

I dont think I could ever claim mine, not duplicate. So I guess I’ll open a ticket