accidentally bought Platinum Track

As the title sais, i accidentally bought the Platinum Track on the alt account which i didn't want to, i thought it was the main account, after i claimed rewards i noticed the progression level is Cavalier which is the alt's progression, any way i can redeem it ?

Comments

SummonerNR

If you haven’t use ANY of the items you got from it, and haven’t opened ANY of the crystals (or those from Fragments), then Submit a Request to support and ask for refund.

https://help.kabamsupport.com/hc/en-us/requests/new

Jaafarmhammmmad

If you haven’t use ANY of the items you got from it, and haven’t opened ANY of the crystals (or those from Fragments), then Submit a Request to support and ask for refund.

https://help.kabamsupport.com/hc/en-us/requests/new

I didn't know until i claimed the rewards, thought I'm logged in to the main one, but i can say for sure i did open the crystals

Graves_3

If you haven’t use ANY of the items you got from it, and haven’t opened ANY of the crystals (or those from Fragments), then Submit a Request to support and ask for refund.

https://help.kabamsupport.com/hc/en-us/requests/new
I didn't know until i claimed the rewards, thought I'm logged in to the main one, but i can say for sure i did open the crystals

You may just have to eat the cost then. I am not sure you will get a refund. No harm in trying I guess. Dont ask for refund through play store or Apple unless you want negative credits.

Pikolu

If you haven’t use ANY of the items you got from it, and haven’t opened ANY of the crystals (or those from Fragments), then Submit a Request to support and ask for refund.

https://help.kabamsupport.com/hc/en-us/requests/new
I didn't know until i claimed the rewards, thought I'm logged in to the main one, but i can say for sure i did open the crystals

If you opened the crystals, then you can't get a refund

PT_99

Enjoy fresh goodies

Jaafarmhammmmad

nvm y'all, bought it on the main account as well, guess this is teaching me not to be stupid 😂