accidentally bought Platinum Track

JaafarmhammmmadJaafarmhammmmad Member Posts: 18 ★
in General Discussion
As the title sais, i accidentally bought the Platinum Track on the alt account which i didn't want to, i thought it was the main account, after i claimed rewards i noticed the progression level is Cavalier which is the alt's progression, any way i can redeem it ?

Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 12,822 Guardian
    If you haven’t use ANY of the items you got from it, and haven’t opened ANY of the crystals (or those from Fragments), then Submit a Request to support and ask for refund.

    https://help.kabamsupport.com/hc/en-us/requests/new
  • Graves_3Graves_3 Member Posts: 1,543 ★★★★★
    Jaafarmhammmmad said:

    SummonerNR said:

    If you haven’t use ANY of the items you got from it, and haven’t opened ANY of the crystals (or those from Fragments), then Submit a Request to support and ask for refund.

    https://help.kabamsupport.com/hc/en-us/requests/new

    I didn't know until i claimed the rewards, thought I'm logged in to the main one, but i can say for sure i did open the crystals :(
    You may just have to eat the cost then. I am not sure you will get a refund. No harm in trying I guess. Dont ask for refund through play store or Apple unless you want negative credits.
  • PikoluPikolu Member, Guardian Posts: 7,786 Guardian
    Jaafarmhammmmad said:

    SummonerNR said:

    If you haven’t use ANY of the items you got from it, and haven’t opened ANY of the crystals (or those from Fragments), then Submit a Request to support and ask for refund.

    https://help.kabamsupport.com/hc/en-us/requests/new

    I didn't know until i claimed the rewards, thought I'm logged in to the main one, but i can say for sure i did open the crystals :(
    If you opened the crystals, then you can't get a refund
  • PT_99PT_99 Member Posts: 4,564 ★★★★★
    Enjoy fresh goodies
  • JaafarmhammmmadJaafarmhammmmad Member Posts: 18 ★
    nvm y'all, bought it on the main account as well, guess this is teaching me not to be stupid 😂
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