I finally realized why new players quit after a week...
I've finally started a second account on Contest of Champions. In my first account, I've finally settled down in a good alliance, and I need some more catalysts before I can move on in the Story Quests, so I'm just working with my alliance in AQ and AW. Since those modes require some high caliber champs and have very large energy cooldown timer, and I don't really do Arena, so I don't really play more than 20 minutes at a time. Anyway, back to the main point.
I've had my new account for 5 days now. I'm level 19 right now. In my first day, I earned more than 5 Premium Hero Crystals, one of which contained a 4 star Hulk. Hulk isn't great, but he's a 4 star. I've also gotten a 3 star of Deadpool X-Force, Rogue, and Juggernaut over these 5 days. Another quick story...
My brother got his first account about a month ago on his recently acquired tablet, after more than a year of begging to open my crystals and do quests on my tablet. He started the account, and his first Premium gave him..... a 4 star X-23. He played the game for about a week before completely abandoning the account. I was mad that, after getting a 4 star so quickly, he just quit, so I prodded him to start playing again. He ended up restarting with a new account to get the Beginner's Login Reward Calendar. After a couple days, he acquired some Scrap and purchased a 3 star crystal, which gave him Karnak. Again, Karnak isn't great, but he's a 3 star. But sadly, my brother yet again left his account to collect dust and take up a kind of cool name in the Contest.
Here is the problem: Contest of Champions isn't fun to new players. Now I know that sounds insane, I mean, who wouldn't like this game? There's cool superheroes, and it takes a lot of skill, right? Wrong. Due to the increased availability of 3 and 4 star champions, people get them faster. When people get them at the beginning of their journey through the Contest, they can obliterate the trashy 1 and 2 stars in Act 1 that were actually a challenge for us in the good ol' days, since we had sucky champs, too. But increased odds in Premiums combined with Crystal Shards and Glory and Login Calendars and even Scrap lead to a flood of resources upon joining the Contest. It's simple, really. If people have good heroes, they will easily beat bad heroes. When people easily beat the bad heroes, which they have to beat to move on, they get bored. They don't feel challenged, so they just quit playing. They don't know that things will get harder eventually, they just know that they are facing champs that are as good as the 1 star Spidey they haven't used since they opened their first Premium. Things are super boring on my first account right now. In 5 days, I've blown through the Beginner and Medium level quests, and even Act 1. Yet I haven't faced a single enemy that makes that little meter before you start a fight be in the middle, let alone tilt towards the AI.
All in all, the new availability of these resources are not only unfair to veterans who had to work hard to earn things, but bore new players as well. On my first account, it took me about a month to get my first 3 star, and a year to get a 4 star. Now, you can get a 4 star or two before you even can compete in AW. Plus, when the new players get those first few 3 and 4 stars, and start getting 2 stars like the rest of us, they feel cheated and angry at their newfound "bad luck". Everyone feels cheated: Veterans feel cheated that the time to get a 4 star was cut into 300+ pieces. New players feel cheated that they don't get a 4 star every single crystal. Kabam feels cheated that they aren't getting new people that spend money on their products. Everyone is getting screwed over, and if you aren't getting screwed over, you at least feel like it. Kabam isn't getting a steady stream of new players anymore, and old players are boycotting things and leaving the game, so Kabam's revenue is at a steady decline by now. Long story short, the high tier champs need to be less accessible. It leads to boredom for new players and frustrations for vets. Please change things up, Kabam. For your sake and ours alike.
-CrusherOfDreams