Hello Kabam
I'm reaching out because my game account was recently hacked. On June , my Gmail, linked to my game account, was breached. The attackers changed the game password, and I was locked out. After weeks of sending evidence to Gmail, I was able to recover my email account right now and changed the game password, but I see that my account was permanent banned.
I’ve submitted a support ticket with evidence showing unauthorized access from another country and password changes. I would appreciate it if you could check your logs to see that you logged in from another country last month and the password was changed as I said.
I’m posting here hoping for a review from someone who can reconsider my case. If you need any further details or proof from me, please let me know.
Thank you for your help.
@Kabam Miike @Kabam Zibiit @Kabam Lyra
