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SP3 BLACK SCREEN... NO FEEDBACK!?

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  • KabamDORKKabamDORK Administrator Posts: 252
    Requested an update on this one. I'll get you some more info when I have it.
  • GoodGame34GoodGame34 Member Posts: 23
    Forgotten about again I see
  • Darkraw346Darkraw346 Member Posts: 2,738 ★★★★★

    Forgotten about again I see

    What's new...?

    Come on, for me this is one of the more frustrating bugs in the game.

    Can't see sp3s, win screens mostly turn black as well, and Professor X's mind control "intro" is black too.
  • Kaled13Kaled13 Member Posts: 1
    I have a Poco M5S and I have the same black screen problem, I just returned to the game and I realize that they have not addressed this issue for 9 months, how unfortunate that many are leaving the game because of this, unfortunately I will have to uninstall it, because I see the lack of seriousness.
  • KabamPinwheelKabamPinwheel Community Posts: 718
    So the team is working on this issue testing on a number of devices. Just want to confirm a few details that I know have been reported on this issue:
    Seems to be a 100% occurrence rate once it starts, is that correct? Is it every sp3 or just most? It seems like all from what I'm reading but want to be sure.
    Do you recall if there was a specific game mode or fight where you first began having this issue?

    Know this has been an issue for a very long time and has been very frustrating for those that are experiencing it for that whole time. Working to try and fix it but this has been a consistently difficult one to nail down. Any help to assist us in identifying steps to consistently reproduce this error would be helpful and appreciated!
  • GoodGame34GoodGame34 Member Posts: 23
    All the time spent on

    So the team is working on this issue testing on a number of devices. Just want to confirm a few details that I know have been reported on this issue:
    Seems to be a 100% occurrence rate once it starts, is that correct? Is it every sp3 or just most? It seems like all from what I'm reading but want to be sure.
    Do you recall if there was a specific game mode or fight where you first began having this issue?

    Know this has been an issue for a very long time and has been very frustrating for those that are experiencing it for that whole time. Working to try and fix it but this has been a consistently difficult one to nail down. Any help to assist us in identifying steps to consistently reproduce this error would be helpful and appreciated!

    It happens at the start of every sp3 and every cutscene during fights like Gylkhan cutscene when going into a new phase etc
  • GoodGame34GoodGame34 Member Posts: 23
    Any update?
  • Covus_Corax2020Covus_Corax2020 Member Posts: 17

    So the team is working on this issue testing on a number of devices. Just want to confirm a few details that I know have been reported on this issue:
    Seems to be a 100% occurrence rate once it starts, is that correct? Is it every sp3 or just most? It seems like all from what I'm reading but want to be sure.
    Do you recall if there was a specific game mode or fight where you first began having this issue?

    Know this has been an issue for a very long time and has been very frustrating for those that are experiencing it for that whole time. Working to try and fix it but this has been a consistently difficult one to nail down. Any help to assist us in identifying steps to consistently reproduce this error would be helpful and appreciated!

    Samsung galaxy S9. All SP3 go blackscreen. Also all crystal open screens. Prof x prescreen also black still. Super frustrating and would love to see resolved
  • GoodGame34GoodGame34 Member Posts: 23
    Can this bug get some higher priority this has been a pain to deal with for way to long
  • jlimjlim Member Posts: 8
    This issue has been around for close to 10 months or so. Very disappointing. Kabam takes this long to work on this issue. Does Kabam even really care? Happens on every SP3 in every game mode. Including Professor X intro scene. Normally the 1st SP3 would be a Black screen while the following SP3 in the same match is a greyed out screen.
  • Average_DesiAverage_Desi Member Posts: 2,734 ★★★★★
    Not just sp3. Randomly whole traversing the UI
  • Average_DesiAverage_Desi Member Posts: 2,734 ★★★★★
    While*
  • GoodGame34GoodGame34 Member Posts: 23
    .
  • GoodGame34GoodGame34 Member Posts: 23
    Update?
  • GoodGame34GoodGame34 Member Posts: 23
    Earth to kabam we looking for a fix on this?
  • Covus_Corax2020Covus_Corax2020 Member Posts: 17
    edited June 8
    Randomly while in quest yesterday I got to see Vision's SP3, the first I've seen in nearly a year! Seems like a random one off, as everytime either side throws SP3 back to black screen 🙄
  • GoodGame34GoodGame34 Member Posts: 23
    .
  • GoodGame34GoodGame34 Member Posts: 23
    Still no sp3
  • World EaterWorld Eater Member Posts: 3,925 ★★★★★
    jlim said:

    Not being able to consistently produce the issue shouldn't be an excuse for not trying hard enough to fix it. This issue has been around for close to 9 months now. Can Kabam be more accountable and stop sitting on this SP3 black screen issue?

    Wow , this is an excellent response to Kabam being unable to recreate a known issue. I don’t trust Kabam to thoroughly test considering their track record.
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