Double Reunion Crystal (didnt buy double up)

ChaosMax1012

Didnt buy the double up package and got two crystals. Not gonna open the second until this issue resolves.

Comments

Usagicassidy

Shhhhhhhh

Emilia90

Careful, they’ll call you a snitch lmao

Shashwatm

Yup I got double as well

Deegs28

Yeah I bought the double up and only got my two. Either give the people (like me) who bought it an extra one, or some sort of a refund.

ItsClobberinTime

🤓

Midknight007

I bought the bundle… it seems the badge is missing that was part of the bundle.

But people who didn’t buy it are getting double and those that did aren’t.

Bendy

Didnt buy the double up package and got two crystals. Not gonna open the second until this issue resolves.

What a win lol but im also gonna not open it and wait on official word

JT_Supreme

Thanks for this. I opened the app asap and “accidentally” clicked open on both. Oops

ItsClobberinTime

To the people saying "I'm not going to open" did you all forget the mythic crystal bug situation? Pop those things before you lose your chance and receive nothing in exchange, no compensation or ban lmao.

Demonzfyre

Thanks for this. I opened the app asap and “accidentally” clicked open on both. Oops

That's a lie. They are separate crystals.

unknown

This content has been removed.

TotalMonster110

I suppose it's intentional because we couldn't claim one when we logged in this afternoon.

DrZola

I suppose it's intentional because we couldn't claim one when we logged in this afternoon.

Then the folks who paid for extra should get an extra pair?

Dr. Zola

JMORG1111

Some of us still can't claim even our first one.

ChaosMax1012

Careful, they’ll call you a snitch lmao

People talk anyway, and honestly im tired of potentially getting banned for something small. Rather just get this resolved ASAP so other people dont get banned.

TotalMonster110

Oh, that was two different crystals. Hopefully, it won't be fixed until after I claim my second one at four.

Kabam Crashed

Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.

We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.

Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.

Bendy

Careful, they’ll call you a snitch lmao
People talk anyway, and honestly im tired of potentially getting banned for something small. Rather just get this resolved ASAP so other people dont get banned.

Hence why waiting on official word since if u notice something off especially when comes to content of receiving rewards multiple times when its one time just let kabam handle it even with bugged crystals like now just dont open till they say its fine

TotalMonster110

Dang

Emilia90

Careful, they’ll call you a snitch lmao
People talk anyway, and honestly im tired of potentially getting banned for something small. Rather just get this resolved ASAP so other people dont get banned.

Oh yeah that’s my stance too. People were telling me to shut up on another thread though

ahmynuts

Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.

We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.

Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.

Be honest. This was all your plan just so you could get an extra crystal 👀👀

Bendy

Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.

We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.

Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.

Thanks for the quick response

Kabam Crashed

Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.

We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.

Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
Be honest. This was all your plan just so you could get an extra crystal 👀👀

Haha you got me.

JT_Supreme

Thanks for this. I opened the app asap and “accidentally” clicked open on both. Oops
That's a lie. They are separate crystals.

My screen lagged or something😳

Nemesis_17

I meannnn this isn’t thaaaat big of a deal riiiighhht?😉

ChaosMax1012

Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.

We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.

Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.

Thanks for being vocal about the situation.

Nuclear

Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.

We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.

Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.

But what about the people who didn't get one extra and didn't pay for it? Kind of sucks for the rest to be honest but I guess it's just true RNG

DrZola

Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.

We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.

Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.

What about accounts that logged in when the event began, but not until after the bug showed up? Some of those accounts are now showing zero crystals and a full 7-hour timer.

How do they get remedy?

Dr. Zola

SummonerNR

Upon your very first time logging in after the midday “day” began for the start of these crystals, that only began *YOUR* initial 7-hour countdown, to your FIRST of these (or first 2, lol) crystals.

So those that are still counting down for their first crystal had not logged in until sometime WITHIN the last 7 hours.
They haven’t actually earned their first crystal yet, so they actually haven’t “earned” their 2nd “bugged” crystal yet either.

@JMORG1111 @DrZola

SummonerNR

TIP, for those that have bought the “DOUBLE UP PASS”.
Even though you can open them now (everyone can open the extra ones, we’re gonna be able to keep them).

You may want to HOLD OFF opening both the Free ones and the Double-up ones until you see here that it has been fixed. And maybe beyond, until the “makeup” compensation one’s actually come for you.

That way, you’ll be able to tell how many were by accident, to be able to track receiving of the make-up ones in the proper amount afterward (whenever those may come, vs when they fix the bug of it giving out 2 free ones).