iPhone stuck on loading screen

My account on my iPhone is currently stuck on the loading screen. I have tried multiple iPhones, but the account cannot get past the loading screen. However, it works fine on Android. Could you please assist me with this issue?

Comments

  • Arabia19Arabia19 Member Posts: 5
    I’m having this issue. I have an iPhone 15 pro when I was playing arena and then the game crashed. I tried reopening the game and I’m stuck in loading screen for 12 hours now. I tried uninstalling the game and reinstalling. Still same issue
  • BigTuna_2054BigTuna_2054 Member Posts: 137 ★★
    Same has happened with my iPhone within the last hour. Happened 2 times after I won the match. Showed an error code. Just like when Beta Ray Bill came out. Also at the end of my match match both champs went invisible on screen and couldn’t see anything.
  • BigTuna_2054BigTuna_2054 Member Posts: 137 ★★

  • Arabia19Arabia19 Member Posts: 5
    edited October 7
    Arabia19 said:

    I’m having this issue. I have an iPhone 15 pro when I was playing arena and then the game crashed. I tried reopening the game and I’m stuck in loading screen for 12 hours now. I tried uninstalling the game and reinstalling. Still same issue



    I have tried this on both WiFi and mobile internet. Both lead to stuck on this screen. No error messages just loading logo rotating endlessly.
  • spongeboblolspongeboblol Member Posts: 4
    This is the support's solution. Didn't work for me:

    Thank you for contacting Kabam Support. I understand that you are concerned about being stuck in an infinite loading screen in The Contest.

    We were made aware of a possible issue with infinite loading or updating when loading into a map and confirmed this as a bug. Any additional details about this bug could be announced on our forums, our blog, and your in-game mail, making those great resources to regularly check. Because this bug could affect many players, any compensation would be given to all affected players via in-game methods like the mail system.

    Additionally, since you are also using an iOS device, you can try this workaround to bypass the issue. Please ensure you are turning off your device and leaving it powered down for the requisite time at each step.

    Uninstall Marvel Contest of Champions
    Open up Settings on your device and scroll down to Game Center
    Log out of Game Center
    Turn off your device, leaving it off for 30 seconds. This allows it to release any cached data.
    Turn the device back on and reinstall Marvel Contest of Champions
    Login using only your Kabam ID
  • 5ra5ra Member Posts: 71
    Solution didn't work for me either. Flickering screen and can't enter fights. Stuck on loading screen.
  • jaymania82jaymania82 Member Posts: 79
    same issue on my ipad pro I wonder if its isolated or has to do with the 60 fps add on? not sure
  • BringPopcornBringPopcorn Member Posts: 5,870 ★★★★★
    I can't wait for 60fps...
  • Easy78erEasy78er Member Posts: 6
    hi all,

    geh Same for me. My iPad Pro M4 is stuck flickering when i start a Fight. Uninstalling did not help.

    I use an ipad m4 with iOS 18.0.1.

    The strange Thing: When start my screen Recording on my ipad, the flickering does Not appear when i start a fight. If i turn the screenrecording off and start another fight, it will start to get stuck flickering on the loading screen again.

    Hope you can fix it as soon as possible….
  • Fox84Fox84 Member Posts: 7
    I have the same problem with flickering screen
    iPad pro 11 2. gen
  • AndimingaAndiminga Member Posts: 38
    Easy78er said:

    hi all,

    The strange Thing: When start my screen Recording on my ipad, the flickering does Not appear when i start a fight. If i turn the screenrecording off and start another fight, it will start to get stuck flickering on the loading screen again.

    Hope you can fix it as soon as possible….

    yeah, for me the same, whenever screenrecording is on it looks normal, but not without

  • Fox84Fox84 Member Posts: 7
    Easy78er said:

    hi all,

    geh Same for me. My iPad Pro M4 is stuck flickering when i start a Fight. Uninstalling did not help.

    I use an ipad m4 with iOS 18.0.1.

    The strange Thing: When start my screen Recording on my ipad, the flickering does Not appear when i start a fight. If i turn the screenrecording off and start another fight, it will start to get stuck flickering on the loading screen again.

    Hope you can fix it as soon as possible….

    Same here. With screen recording on it works.
    Maybe a problem with framerates?

  • AndimingaAndiminga Member Posts: 38
    New update testing before release....working as intended :/
  • spongeboblolspongeboblol Member Posts: 4
    New update just dropped, still not working. Stuck on the halloween loading screen.
  • TeufelHundenTeufelHunden Member Posts: 115

    same issue on my ipad pro I wonder if its isolated or has to do with the 60 fps add on? not sure

    same for me on my iPad Pro
  • TeufelHundenTeufelHunden Member Posts: 115
    happened directly after the update
  • TeufelHundenTeufelHunden Member Posts: 115
    funny thing is, when I went to make a recording for Support, it works every time I turn my recorder on lol
  • RookM1RookM1 Member Posts: 53
    iPad Pro, new update, enter my first AQ fight and all I see is the flickering load screen while I listen to my champ get KO’d. Well done Kabam:/
  • TeufelHundenTeufelHunden Member Posts: 115
    RookM1 said:

    iPad Pro, new update, enter my first AQ fight and all I see is the flickering load screen while I listen to my champ get KO’d. Well done Kabam:/

    Same lol
  • TeufelHundenTeufelHunden Member Posts: 115
    }
    RookM1 said:

    iPad Pro, new update, enter my first AQ fight and all I see is the flickering load screen while I listen to my champ get KO’d. Well done Kabam:/

    turn on your recorder and watch it work
  • corporal_ackbarcorporal_ackbar Member Posts: 22
    I’m also stuck, it’s intermittent but maybe 40-50% of the time the load screen comes up i get frozen.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,193 Guardian
    https://forums.playcontestofchampions.com/en/discussion/378249/upcoming-hotfix-potential-epilepsy-warning#latest

    As well as the follow up recommendation / workaround, that you turn on Screen Recording before starting your fight.
    (can pause and turn off recording once you have started the fight, to do rest of fight)
  • corporal_ackbarcorporal_ackbar Member Posts: 22
    The cache fix did not help
  • corporal_ackbarcorporal_ackbar Member Posts: 22
    Fox84 said:



    Same here. With screen recording on it works.
    Maybe a problem with framerates?

    Same here, screen recording makes mcoc functional.
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