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Accidental unit purchase
drudolphreese
Member
Posts:
6
★
October 2024
in
General Discussion
Screen froze and I accidentally purchased a 2700 unit offer after EQ completion. Is there anything I can do to get it back?
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Pikolu
Member, Guardian
Guardian ›
Posts:
8,281
Guardian
October 2024
Contact kabam support and don't use any of the items you got from that purchase. They can refund it for you.
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PantherusNZ
Member
Posts:
2,328
★★★★★
October 2024
Don't spend/open/use ANYTHING from the bundle. Raise a support ticket via the in-game mechanism and report the issue.
So long as you don't use anything, they're generally OK with refunding such purchases.
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Giantwalrus56
Member
Posts:
1,226
★★★★
October 2024
Absolutely. 1st off, don't use any of the items. Send a support ticket explaining that & you should have no problems getting them back. Can't tell you a time frame, but from similar posts, I think it's fairly quick
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drudolphreese
Member
Posts:
6
★
October 2024
Thanks guys. Hopefully they can look out for me.
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So long as you don't use anything, they're generally OK with refunding such purchases.