Give us an answer

DHCVoLt

The servers have been terrible since 12.0. Do you refuse to buy better ones or do you just now know how to program or do you not care? Stop giving us cop out answers, this is getting absolutely ridiculous, instead of telling us you merged the threads and that you deleted the non contstructive ones, maybe try and understand? Of course people are venting, YOU ARENT DOING ANYTHING! You keep saying “we are trying to get it resolved as fast as possible” that’s not enough, tell us what’s going on, act like a real company for once, actually SATISFY the player base that have stuck with you through this abomination of bugs and maintanence, we’re gonna start dropping like flies if you can’t understand how we feel, give us something, guide us through the process. Decrease timers until it’s guarenteed fixed, SOMETHING! It isn’t hard to tell us why you’re having trouble. Unless it’s shady or absolutely lazy well understand that running a game is not easy. but at least TRYING to have some customer relations isn’t. If you have plans till 2025 you better shape up real quick, because as of now that doesn’t look very promising.

CFree

“Let’s eat grandma.” Punctuation saves lives.

DHCVoLt

CFree wrote: »

“Let’s eat grandma.” Punctuation saves lives.

Thanks for the insight. Wasn’t my main focus, I tried.

Unknown

This content has been removed.

CFree

No problem; feedback is important. Here, it’s hard to focus on the message when the delivery is mangled.

Kabam Miike

Of course we're doing something about it. We're constantly working on improving our stability, but we can see why it might not look like it. The fact of the matter is not all of these server issues are caused by the same thing, although the only symptom visible on our players end is all the same... An emergency maintenance.

Many of these server issues aren't even cause by the servers, but could be a bug in the game that's causing something to fire over and over and overloading the servers that way, or too many log in attempts made at once. These are not all the same issues, and we have done lots of work to improve these things, but there's obviously still work to be done.

We're going to continue to do that work, and work towards a better situation here, but right now, the priority is getting the game back online tonight.