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Didn’t get units

Hometownlegend7Hometownlegend7 Member Posts: 3
edited November 2024 in General Discussion
I’m new to the summit store. I just bought the Namor and Odin packages for Black Friday off the website, but I don’t see the units in my account.

Comments

  • Hometownlegend7Hometownlegend7 Member Posts: 3
    Any helpful advice
  • FurrymoosenFurrymoosen Member Posts: 4,916 ★★★★★
    edited November 2024
    Did you restart the game?

    Hopefully your purchase didn't go through. Tomorrow there will be bonus items of significant value coming with the units. Should've waited.
  • Hometownlegend7Hometownlegend7 Member Posts: 3
    It charged my card but don’t have units
  • ahmynutsahmynuts Member Posts: 7,918 ★★★★★
    Hometownlegend7 said:

    It charged my card but don’t have units

    Double L
  • TyEdgeTyEdge Member Posts: 3,144 ★★★★★
    Well that was a terrible decision.
  • PikoluPikolu Member, Guardian Posts: 8,108 Guardian
    Those aren't even the black Friday packages. I suggest requesting a refund through the webstore/kabam support and waiting until Friday to get the actual deals
  • Herbal_TaxmanHerbal_Taxman Member Posts: 994 ★★★★
    OP, submit a ticket and explain that you didn’t realize the Black Friday offers will include units AND bonus materials (they will be very valuable bonus materials especially if you just started playing the game) and ask them to refund your purchase. That would be a much better outcome than receiving the units at this point. Maybe they’ll take mercy on you…
  • FurrymoosenFurrymoosen Member Posts: 4,916 ★★★★★
    edited November 2024
    Pikolu said:

    Those aren't even the black Friday packages. I suggest requesting a refund through the webstore/kabam support and waiting until Friday to get the actual deals

    I am guessing OP knew that they would need units for the unit offers, but didn't realize that unit purchases would come with extra stuff.
  • Shadow_ShooterShadow_Shooter Member Posts: 470 ★★★
    Kabam is quite late to Black Friday game. I’d say they should’ve started at AM or a day before and should end a day after. There should be separate cyber monday deals, just how it used to be before. People already do their black friday spending by the time the deals are on.
  • PikoluPikolu Member, Guardian Posts: 8,108 Guardian
    Shadow_Shooter said:

    Kabam is quite late to Black Friday game. I’d say they should’ve started at AM or a day before and should end a day after. There should be separate cyber monday deals, just how it used to be before. People already do their black friday spending by the time the deals are on.

    I dont recall kabam ever having separate black friday and Cyber Monday deals. I recall back when cyber Monday deals were 24 hours long and only on Cyber Monday, then later they made it Black Friday-Cyber Monday and then later they made it a whole week long event. It really doesn't need to come earlier, it is honestly dumb all the places that keep doing it earlier and earlier.
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