Attention: KABAM
As you can check, I started just before banquet in 2022. I truly can't even remember that first banquet, I probably had 3* champs at max and it wasn't impactful or relevant to me being too new to the game to have an opinion on the event.
2023 was my first banquet in which I participated. For a year I kept hearing about how positively legendary this event was and that I should save for it because the rewards have always been epic. I spent $450 during banquet last year and heavily considered refunding through my credit card company after the massive disappointment.
After we all voiced our displeasure, your response was, "we hear you and we will do better." How is this the end result of you hearing us? You should have listened as opposed to just hearing us. This event for 2024 somehow eclipsed last year's event for disappointment and I didn't even spend on this banquet! I did save units up from spending/grinding throughout the year and wasted 24k units, but I didn't spend a single dollar for the event and I STILL want a refund lol.
This is all to say that I'm confident when I speak for anyone who started the game within the last two years; you have created an entirely different perspective for us than what has existed for veteran players. For them, this is a disappointment because they know how good it used to be. For us new players this is the standard and there is absolutely no reason for us to ever show interest in this event moving forward.
You sorely need to rethink your approach to fixing this debacle because it's going to cost you a lot more money than you expect.
