Anxiety about accidental crystal purchase on new "Premium" tab?

SkunkcabbageSkunkcabbage Member Posts: 399 ★★★
in General Discussion


Anyone else getting anxiety that eventually they will spend 300/3,000 units with the new Premium crystal screen?

I wonder if a trade-in to convert accidental crystal purchases would be possible so that it's less painful to get your units back, instead of having to navigate through to customer support and request it, then wait and hope for a favourable outcome..

Or maybe have the "buy crystal" button hidden behind a drop-down, like all other crystals are to protect us?

Comments

  • SkunkcabbageSkunkcabbage Member Posts: 399 ★★★
    ButteredPopcorn8008 said:

    Yes it was out there on purpose to try and trick players to accidentally spend 3000 units. That’s the only explanation to put it on the first tab now.

    I don't know if that's the reasoning behind it, or whether it's a coding limitation.
  • SkunkcabbageSkunkcabbage Member Posts: 399 ★★★
    gazbea said:

    Already done the accidental click! Had to go through support but luckily managed to get my 3000 units back

    Bruh that sucks! Luckily you got your units back though so that's fortunate.
  • SkunkcabbageSkunkcabbage Member Posts: 399 ★★★
    PT_99 said:

    Should have,
    "Are you sure you want to buy?" for these kind of offers

    But Kebem won't do that ofc

    That would help!
  • BendyBendy Member Posts: 8,444 ★★★★★
    Skunkcabbage said:



    Anyone else getting anxiety that eventually they will spend 300/3,000 units with the new Premium crystal screen?

    I wonder if a trade-in to convert accidental crystal purchases would be possible so that it's less painful to get your units back, instead of having to navigate through to customer support and request it, then wait and hope for a favourable outcome..

    Or maybe have the "buy crystal" button hidden behind a drop-down, like all other crystals are to protect us?

    No as ur not gonna randomly tap where the buy button is
  • Sundance_2099Sundance_2099 Member Posts: 3,613 ★★★★★
    I somehow bought one when I was trying to hit the crystal tab, but I just thought to hell with it and opened it.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,627 Guardian
    Bendy said:


    No as ur not gonna randomly tap where the buy button is

    Especially since they just moved all those other buttons (Stash, Help, etc) away from the bottom of screen.

    Before, it was all to easy to go to click Help, and then a pop-up offer would overlay right on top just as you were pressing that spot.

    Although in this case, you would have had to go specifically to crystals first.
  • SkunkcabbageSkunkcabbage Member Posts: 399 ★★★
    Bendy said:

    Skunkcabbage said:



    Anyone else getting anxiety that eventually they will spend 300/3,000 units with the new Premium crystal screen?

    I wonder if a trade-in to convert accidental crystal purchases would be possible so that it's less painful to get your units back, instead of having to navigate through to customer support and request it, then wait and hope for a favourable outcome..

    Or maybe have the "buy crystal" button hidden behind a drop-down, like all other crystals are to protect us?

    No as ur not gonna randomly tap where the buy button is
    @gazbea already confirmed he's bought 10 accidentally along with another person who bought 1 without wanting to. It looks like what I was worried about is already happening to players.
  • SkunkcabbageSkunkcabbage Member Posts: 399 ★★★
    Buttehrs said:

    I'm still trying to.figure out how exactly anyone can misclick and buy the crystals. I never ever tap near that part of the screen. Always tap near the top, where all the menus are.

    Just ask the people who accidentally purchased them how it happened. For me, personally, I sometimes put my phone down, pick it up and I touch parts of the screen in the process. I have MCOC just running on my phone while I'm doing other things. You sound like you forensically accurate with how you handle your phone and have incredible precision at all times.
    It must be nice to have never had a misclick or accidental click on your phone.
  • ButtehrsButtehrs Member Posts: 6,942 ★★★★★
    Skunkcabbage said:

    Buttehrs said:

    I'm still trying to.figure out how exactly anyone can misclick and buy the crystals. I never ever tap near that part of the screen. Always tap near the top, where all the menus are.

    Just ask the people who accidentally purchased them how it happened. For me, personally, I sometimes put my phone down, pick it up and I touch parts of the screen in the process. I have MCOC just running on my phone while I'm doing other things. You sound like you forensically accurate with how you handle your phone and have incredible precision at all times.
    It must be nice to have never had a misclick or accidental click on your phone.
    I honestly haven't. At least not where any of these pop up deals etc are concerned. I'm quite careful. For these exact reasons.
  • MmaatthheewwMmaatthheeww Member Posts: 122 ★
    Yeah, I strongly dislike the new crystal tab. We should have to tap on the crystal, like all the other crystals, for the unit preview. I've had so many close calls.
  • BendyBendy Member Posts: 8,444 ★★★★★
    Skunkcabbage said:

    Bendy said:

    Skunkcabbage said:



    Anyone else getting anxiety that eventually they will spend 300/3,000 units with the new Premium crystal screen?

    I wonder if a trade-in to convert accidental crystal purchases would be possible so that it's less painful to get your units back, instead of having to navigate through to customer support and request it, then wait and hope for a favourable outcome..

    Or maybe have the "buy crystal" button hidden behind a drop-down, like all other crystals are to protect us?

    No as ur not gonna randomly tap where the buy button is
    @gazbea already confirmed he's bought 10 accidentally along with another person who bought 1 without wanting to. It looks like what I was worried about is already happening to players.
    Theres no excuse of tapping right at the bottom of the screen when crystal tab is at top im sorry but if u tap it then ur own fault as its easy to just move tabs and im on my alt and i still tap the tabs at top to change sections of inventory of crystals and not buy this premium one
  • SkunkcabbageSkunkcabbage Member Posts: 399 ★★★
    Bendy said:

    Skunkcabbage said:

    Bendy said:

    Skunkcabbage said:



    Anyone else getting anxiety that eventually they will spend 300/3,000 units with the new Premium crystal screen?

    I wonder if a trade-in to convert accidental crystal purchases would be possible so that it's less painful to get your units back, instead of having to navigate through to customer support and request it, then wait and hope for a favourable outcome..

    Or maybe have the "buy crystal" button hidden behind a drop-down, like all other crystals are to protect us?

    No as ur not gonna randomly tap where the buy button is
    @gazbea already confirmed he's bought 10 accidentally along with another person who bought 1 without wanting to. It looks like what I was worried about is already happening to players.
    Theres no excuse of tapping right at the bottom of the screen when crystal tab is at top im sorry but if u tap it then ur own fault as its easy to just move tabs and im on my alt and i still tap the tabs at top to change sections of inventory of crystals and not buy this premium one
    I bet you're fun at parties..
  • Sundance_2099Sundance_2099 Member Posts: 3,613 ★★★★★
    I tapped at the top of the menu, not anywhere NEAR the button on the bottom and it still went through as a purchase of a crystal.
  • captain_rogerscaptain_rogers Member Posts: 11,526 ★★★★★
    edited February 9
    "Dark patterns in UX are deceptive design elements that trick users into taking actions they wouldn't normally want to do. They're also known as "manipulative design". "

    Guess kebem uses dark patterns a little too much.
  • Gildarts99Gildarts99 Member Posts: 448 ★★★
    Skunkcabbage said:



    Anyone else getting anxiety that eventually they will spend 300/3,000 units with the new Premium crystal screen?

    I wonder if a trade-in to convert accidental crystal purchases would be possible so that it's less painful to get your units back, instead of having to navigate through to customer support and request it, then wait and hope for a favourable outcome..

    Or maybe have the "buy crystal" button hidden behind a drop-down, like all other crystals are to protect us?

    Nearly made the mistake today. Like what were they thinking just putting it there like that?
  • gazbeagazbea Member Posts: 85 ★
    That bundle of 10 is exactly underneath where my thumb rests/hovers. Far too easy to accidentally click it when there’s no “Are you sure?” guardrails in place
  • captaincushcaptaincush Member Posts: 971 ★★★★
    captain_rogers said:

    "Dark patterns in UX are deceptive design elements that trick users into taking actions they wouldn't normally want to do. They're also known as "manipulative design". "

    Guess kebem uses dark patterns a little too much.

    Now you are doing the misspelling of Kabam? geez
  • tnair2015tnair2015 Member Posts: 189 ★★
    am playing on legion tab and its smack at exact point (3000 units button) where my thumbs normally rests.
  • Ladpcw78Ladpcw78 Member Posts: 94 ★
    Can confirm it’s easy to do as I just did it!!
    Think I went back from using another app and it just happened
  • SkunkcabbageSkunkcabbage Member Posts: 399 ★★★
    They removed the premium crystal tab!! 🎉
  • SummonerNRSummonerNR Member, Guardian Posts: 13,627 Guardian
    Skunkcabbage said:

    They removed the premium crystal tab!! 🎉

    Removed it, or just that the Limited Time timer expired and there is no longer a Premium crystal offer (so the tab is not there currently) ?

    But talking about other nice changes, you no longer have to go into EACH of your Solo/Ally Events themselves to clear the New Notifications.
    Just going into main Events tab is all that is needed. Just Events, then back home, and Notification icons for new events go away.
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