Kabam can you please find an alternative for those of us who cant access kabam account

Im sick of losing out on stuff cuz i made my account when i was a little kid and dont remember the exact date. Like, it actually isnt even funny anymore

Comments

Awesomep12

Let us see our starting date, or give us a player code like what ludia does

JLordVile

Let us see our starting date, or give us a player code like what ludia does

Exactly. Or send us an ingame message telling us to document when we made the account. I wouldn't even care that much if they didn't keep gatekeeping rewards with the webstore, then gatekeeping the webstore with a kabam id, then gatekeeping a kabam id with a bunch of stupid security checks. I get the checks are to prevent fraud etc but a change should be made. I hope a mod sees this

JLordVile

You know it's serious when my post has been up for 5 seconds and hasn't gotten any disagrees

BringPopcorn

You know it's serious when my post has been up for 5 seconds and hasn't gotten any disagrees

I will post this message to try to get you some traction.

BringPopcorn

Come on Kabam, don't go breaking hearts on Valentine's...
Bump

JLordVile

Come on Kabam, don't go breaking hearts on Valentine's...
Bump

If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)

BringPopcorn

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)

Might be cheaper to just buy 7* crystals...

JLordVile

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Might be cheaper to just buy 7* crystals...

Nuh uh uh, only the finest Nando's for my valentine ( odd question, but do yall have nandos in america? are you american or am i mixing you up with someone else lol)

kvirr

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)

ok then

@KabamPinwheel

BringPopcorn

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Might be cheaper to just buy 7* crystals...
Nuh uh uh, only the finest Nando's for my valentine ( odd question, but do yall have nandos in america? are you american or am i mixing you up with someone else lol)

Sounds like the foreign version of TGI or Applebee's...

kvirr

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Might be cheaper to just buy 7* crystals...
Nuh uh uh, only the finest Nando's for my valentine ( odd question, but do yall have nandos in america? are you american or am i mixing you up with someone else lol)
Sounds like the foreign version of TGI or Applebee's...

It’s more like a foreign kfc or Popeyes

but I do like Applebees, decent standard American burger for when I’m feeling fat

JLordVile

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Might be cheaper to just buy 7* crystals...
Nuh uh uh, only the finest Nando's for my valentine ( odd question, but do yall have nandos in america? are you american or am i mixing you up with someone else lol)
Sounds like the foreign version of TGI or Applebee's...

OMG U DONT HAVE NANDOS!!!!! That is so peak. I would encourage you to come to the uk just so you can taste some nandos cuz that is kinda sad. And btw it is WAAAAYYY better than tgi fridays, I have been to both. The chicken at nandos may very be the best chicken in any restaurant and the sauce is just perfect *chef kiss*. Got to say tho, the sauces aren't as spicy as they act like they are

BringPopcorn

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Might be cheaper to just buy 7* crystals...
Nuh uh uh, only the finest Nando's for my valentine ( odd question, but do yall have nandos in america? are you american or am i mixing you up with someone else lol)
Sounds like the foreign version of TGI or Applebee's...
OMG U DONT HAVE NANDOS!!!!! That is so peak. I would encourage you to come to the uk just so you can taste some nandos cuz that is kinda sad. And btw it is WAAAAYYY better than tgi fridays, I have been to both. The chicken at nandos may very be the best chicken in any restaurant and the sauce is just perfect *chef kiss*. Got to say tho, the sauces aren't as spicy as they act like they are

Errr no offense, I have been in the UK and food is not your strongest turist attraction lol
Love fish n chips, kebab stores; but your breakfast is awful... Your pudding is weird 🤣

JLordVile

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Might be cheaper to just buy 7* crystals...
Nuh uh uh, only the finest Nando's for my valentine ( odd question, but do yall have nandos in america? are you american or am i mixing you up with someone else lol)
Sounds like the foreign version of TGI or Applebee's...
OMG U DONT HAVE NANDOS!!!!! That is so peak. I would encourage you to come to the uk just so you can taste some nandos cuz that is kinda sad. And btw it is WAAAAYYY better than tgi fridays, I have been to both. The chicken at nandos may very be the best chicken in any restaurant and the sauce is just perfect *chef kiss*. Got to say tho, the sauces aren't as spicy as they act like they are
Errr no offense, I have been in the UK and food is not your strongest turist attraction lol
Love fish n chips, kebab stores; but your breakfast is awful... Your pudding is weird 🤣

Lol no one here eats a traditional british breakfast with bangers 'n mash, cept one of my really british friends. Fish and chips are a thing of the past, if you ever went to north london you would know that chicken and chips shops are where its at. Also, our range of ethnic food is mouth watering. You can get literally anything anywhere, as long as you aren't too far in central. As a jamaican who has never been able to go to jamaica, I can get pretty much anything which is great. In fact, I have found out from relatives that it is easier to get jamaican food in london than it is in jamaica lol, everything is so overpriced there. For anyone in London whos tryna get some ethnic foods, head walthamstow market

BringPopcorn

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Might be cheaper to just buy 7* crystals...
Nuh uh uh, only the finest Nando's for my valentine ( odd question, but do yall have nandos in america? are you american or am i mixing you up with someone else lol)
Sounds like the foreign version of TGI or Applebee's...
OMG U DONT HAVE NANDOS!!!!! That is so peak. I would encourage you to come to the uk just so you can taste some nandos cuz that is kinda sad. And btw it is WAAAAYYY better than tgi fridays, I have been to both. The chicken at nandos may very be the best chicken in any restaurant and the sauce is just perfect *chef kiss*. Got to say tho, the sauces aren't as spicy as they act like they are
Errr no offense, I have been in the UK and food is not your strongest turist attraction lol
Love fish n chips, kebab stores; but your breakfast is awful... Your pudding is weird 🤣
Lol no one here eats a traditional british breakfast with bangers 'n mash, cept one of my really british friends. Fish and chips are a thing of the past, if you ever went to north london you would know that chicken and chips shops are where its at. Also, our range of ethnic food is mouth watering. You can get literally anything anywhere, as long as you aren't too far in central. As a jamaican who has never been able to go to jamaica, I can get pretty much anything which is great. In fact, I have found out from relatives that it is easier to get jamaican food in london than it is in jamaica lol, everything is so overpriced there. For anyone in London whos tryna get some ethnic foods, head walthamstow market

Buy the 7* crystal its cheaper rofl

JLordVile

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Might be cheaper to just buy 7* crystals...
Nuh uh uh, only the finest Nando's for my valentine ( odd question, but do yall have nandos in america? are you american or am i mixing you up with someone else lol)
Sounds like the foreign version of TGI or Applebee's...
OMG U DONT HAVE NANDOS!!!!! That is so peak. I would encourage you to come to the uk just so you can taste some nandos cuz that is kinda sad. And btw it is WAAAAYYY better than tgi fridays, I have been to both. The chicken at nandos may very be the best chicken in any restaurant and the sauce is just perfect *chef kiss*. Got to say tho, the sauces aren't as spicy as they act like they are
Errr no offense, I have been in the UK and food is not your strongest turist attraction lol
Love fish n chips, kebab stores; but your breakfast is awful... Your pudding is weird 🤣
Lol no one here eats a traditional british breakfast with bangers 'n mash, cept one of my really british friends. Fish and chips are a thing of the past, if you ever went to north london you would know that chicken and chips shops are where its at. Also, our range of ethnic food is mouth watering. You can get literally anything anywhere, as long as you aren't too far in central. As a jamaican who has never been able to go to jamaica, I can get pretty much anything which is great. In fact, I have found out from relatives that it is easier to get jamaican food in london than it is in jamaica lol, everything is so overpriced there. For anyone in London whos tryna get some ethnic foods, head walthamstow market
Buy the 7* crystal its cheaper rofl

No. They must, MUST, experience going to Nando's at Westfield, then going to Vue and watching a Marvel movie with me. Me as their Valentine. Whether they like it or not. (To any mod reading this, this is purely a joke. I mean, you are all the way in Vancouver. If you lived in London on the other hand...)

JLordVile

Bump

Kabam Crashed

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)

Nice, see you at the player summit.

In all seriousness we know this is a problem and are working to find a solution. Obviously we need to be careful because we don't want to make it easier for a bad actor to take over an account.

Kabam Crashed

And no before people ask, that was not confirmation of a player summit but I really want to do one so I'm putting it out into the world

JLordVile

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Nice, see you at the player summit.

In all seriousness we know this is a problem and are working to find a solution. Obviously we need to be careful because we don't want to make it easier for a bad actor to take over an account.

Thanks so much for the response Crashed! It is great to see that Kabam has eyes on this! I do understand that you don't want any fraudsters to be stealing accounts, hopefully a solution is found soon. See you at the summit my Valentine!

JLordVile

And no before people ask, that was not confirmation of a player summit but I really want to do one so I'm putting it out into the world

Hopefully some time in the future, Kabam could branch out, so that these types of events can happen in other countries! (England specifically lol). There is no way I am ever going to be able to go Canada any time soon unless I come into a lot of money or happen to be on holiday there with family

Awesomep12

And no before people ask, that was not confirmation of a player summit but I really want to do one so I'm putting it out into the world

Here's an easy solution. Give each player a long code that only they can see. To prove it's them, simply give support the code and they'll know. Sound good? It's what ludia does and it works brilliantly.

MrSakuragi

And no before people ask, that was not confirmation of a player summit but I really want to do one so I'm putting it out into the world
Here's an easy solution. Give each player a long code that only they can see. To prove it's them, simply give support the code and they'll know. Sound good? It's what ludia does and it works brilliantly.

How do you prevent people from giving that code when they sell the account or a Merc is in the account?

DNA3000

And no before people ask, that was not confirmation of a player summit but I really want to do one so I'm putting it out into the world
Here's an easy solution. Give each player a long code that only they can see. To prove it's them, simply give support the code and they'll know. Sound good? It's what ludia does and it works brilliantly.

How is Kabam supposed to get players codes? If you don't have a Kabam ID (i.e. email address) registered with them they have no way to contact you, except through the game itself. And if they give the code through the game, that means anyone with access to your account can take over the account. That defeats the purpose of having an account authentication mechanism.

The problem is that by default, neither Apple nor Google passes player identifying information to users of the apps distributed in their app stores. In fact, they explicitly prevent app vendors from collecting many kinds of tracking information. They don't know who you are until you actually make a Kabam ID. If you don't have one or forgot what it was, they don't have obvious ways of verifying you are the original owner of the game account. That's why they ask for information only the original account creator would likely know, and cannot be looked up within the game account itself.

There's ways around this, but having brainstormed a few in discussions with Kabam, I can tell you this is not as easy as it sounds. Or rather, it is not easy to make a system that is both a) easy for original owners to use and b) extremely difficult for anyone else to use. You cannot make one that does the former but neglects the latter, or you will have people having their accounts hijacked left and right.

Rajiv990

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Nice, see you at the player summit.

In all seriousness we know this is a problem and are working to find a solution. Obviously we need to be careful because we don't want to make it easier for a bad actor to take over an account.

Can't you just put an in game tab like how there is a way to go into the forums from in game settings, you do the same but just with the webstore.

Just make a in game tab webstore that sends you to the webstore where you can collect your rewards and make purchases.

DNA3000

Come on Kabam, don't go breaking hearts on Valentine's...
Bump
If a Kabam Mod replies I will take them out for dinner and a movie (Brave New World of course)
Nice, see you at the player summit.

In all seriousness we know this is a problem and are working to find a solution. Obviously we need to be careful because we don't want to make it easier for a bad actor to take over an account.
Can't you just put an in game tab like how there is a way to go into the forums from in game settings, you do the same but just with the webstore.

Just make a in game tab webstore that sends you to the webstore where you can collect your rewards and make purchases.

That wouldn't work in all cases, and in the cases where it didn't work you would create a lot of strange or complicated problems.

In particular, it wouldn't have worked for the OP, whose registered email connected to the game account was apparently different from their actual connected Kabam ID. In that case, your solution would direct the game to the wrong xSolla account, and possibly cause a player to buy things for the wrong game account without any way to know if that was happening. This would also not help players who had not actually created a Kabam ID in the first place, or who lost the password for their game account. It would in some cases give them access to the web store, right up to the point where they got disconnected from their game account and then couldn't recover it, which would encourage players to spend even more money on a game account for which their grasp was tenuous at best.

Awesomep12

And no before people ask, that was not confirmation of a player summit but I really want to do one so I'm putting it out into the world
Here's an easy solution. Give each player a long code that only they can see. To prove it's them, simply give support the code and they'll know. Sound good? It's what ludia does and it works brilliantly.
How is Kabam supposed to get players codes? If you don't have a Kabam ID (i.e. email address) registered with them they have no way to contact you, except through the game itself. And if they give the code through the game, that means anyone with access to your account can take over the account. That defeats the purpose of having an account authentication mechanism.

The problem is that by default, neither Apple nor Google passes player identifying information to users of the apps distributed in their app stores. In fact, they explicitly prevent app vendors from collecting many kinds of tracking information. They don't know who you are until you actually make a Kabam ID. If you don't have one or forgot what it was, they don't have obvious ways of verifying you are the original owner of the game account. That's why they ask for information only the original account creator would likely know, and cannot be looked up within the game account itself.

There's ways around this, but having brainstormed a few in discussions with Kabam, I can tell you this is not as easy as it sounds. Or rather, it is not easy to make a system that is both a) easy for original owners to use and b) extremely difficult for anyone else to use. You cannot make one that does the former but neglects the latter, or you will have people having their accounts hijacked left and right.

Give everyone a unique randomised code, new for everyone

DNA3000

And no before people ask, that was not confirmation of a player summit but I really want to do one so I'm putting it out into the world
Here's an easy solution. Give each player a long code that only they can see. To prove it's them, simply give support the code and they'll know. Sound good? It's what ludia does and it works brilliantly.
How is Kabam supposed to get players codes? If you don't have a Kabam ID (i.e. email address) registered with them they have no way to contact you, except through the game itself. And if they give the code through the game, that means anyone with access to your account can take over the account. That defeats the purpose of having an account authentication mechanism.

The problem is that by default, neither Apple nor Google passes player identifying information to users of the apps distributed in their app stores. In fact, they explicitly prevent app vendors from collecting many kinds of tracking information. They don't know who you are until you actually make a Kabam ID. If you don't have one or forgot what it was, they don't have obvious ways of verifying you are the original owner of the game account. That's why they ask for information only the original account creator would likely know, and cannot be looked up within the game account itself.

There's ways around this, but having brainstormed a few in discussions with Kabam, I can tell you this is not as easy as it sounds. Or rather, it is not easy to make a system that is both a) easy for original owners to use and b) extremely difficult for anyone else to use. You cannot make one that does the former but neglects the latter, or you will have people having their accounts hijacked left and right.
Give everyone a unique randomised code, new for everyone

And what would that solve? People have forgotten their passwords, their email addresses, what they originally called their accounts, where they were living at the time they first started playing the game. But we're going to give everyone a code, and problem solved?

Gridlockiejdk

Same issue pls help my email account is deadpool279@yahoo.com

MrSakuragi

And no before people ask, that was not confirmation of a player summit but I really want to do one so I'm putting it out into the world
Here's an easy solution. Give each player a long code that only they can see. To prove it's them, simply give support the code and they'll know. Sound good? It's what ludia does and it works brilliantly.
How is Kabam supposed to get players codes? If you don't have a Kabam ID (i.e. email address) registered with them they have no way to contact you, except through the game itself. And if they give the code through the game, that means anyone with access to your account can take over the account. That defeats the purpose of having an account authentication mechanism.

The problem is that by default, neither Apple nor Google passes player identifying information to users of the apps distributed in their app stores. In fact, they explicitly prevent app vendors from collecting many kinds of tracking information. They don't know who you are until you actually make a Kabam ID. If you don't have one or forgot what it was, they don't have obvious ways of verifying you are the original owner of the game account. That's why they ask for information only the original account creator would likely know, and cannot be looked up within the game account itself.

There's ways around this, but having brainstormed a few in discussions with Kabam, I can tell you this is not as easy as it sounds. Or rather, it is not easy to make a system that is both a) easy for original owners to use and b) extremely difficult for anyone else to use. You cannot make one that does the former but neglects the latter, or you will have people having their accounts hijacked left and right.
Give everyone a unique randomised code, new for everyone
And what would that solve? People have forgotten their passwords, their email addresses, what they originally called their accounts, where they were living at the time they first started playing the game. But we're going to give everyone a code, and problem solved?

Agreed. This also highlights one of the OP’s problems, creating an account when you’re a “little kid”