Bastion deal not working

Mrmr13

I brought the bastion deal have claimed in store (500 market points) but I still don't have in game

Is it like this for others too

kvirr

the real question is why

ChiefGoat

Hercules wouldn’t be worth $500

Sachhyam257

Another bug? No way... who could've guessed...

Kabam Crashed

Hello, I've reported to the webstore team, they are investigating.

KabamPinwheel

Team is investigating this now, should be fixed for anyone who buys now, for anyone who bought it but didn't get it we're investigating if we need to manually send it or whats the best way to get Bastion to you. Will update once we know more.

N8buckeye08

Wow… that was quick. Much more responsive than Nightmare raids issues. No updates since last night

Mrmr13

Kabam Crashed said:

Hello, I've reported to the webstore team, they are investigating.

Thanks, in game name is mr-mr13 if it helps

All shows as claimed in web store and also resetted app several times

CandyCane2

Hope it was worth 😂

ApexspideyB

I got deal from store and claimed Bastion but he wasn’t in mail I don’t know what to do

Chilling421

N8buckeye08 said:

Wow… that was quick. Much more responsive than Nightmare raids issues. No updates since last night

Of course, money talks...bullsh*t walks

Herbal_Taxman

Fastest response to an issue in the recent history of the game

Toproller89

Ha, a bug that affects Kabam’s pockets, employees are onto it in 5 minutes, classic.

SummonerNR

(Nevermind, I see they’re merging. Thx)

BigBlueOx

Man… I’m more surprised anybody is buying a deal like this with the current state of things.

Gentsy12

Kabam Crashed said:

Hello, I've reported to the webstore team, they are investigating.

If you haven't already, may I suggest you consider putting the webstore team in charge of actual gameplan issues, bug fixes, raid nodes, etc.? This is the fastest I've seen an issue resolved in...ever?

BeastDad

BigBlueOx said:

Man… I’m more surprised anybody is buying a deal like this with the current state of things.

There is always someone.

I would like to think there will be less people than usual though.

Fit_Fun9329

response time equals speed of light when it’s about the money

SlayerOfGods

Glad to see where the priorities are.

Not.

CandyCane2

Kabam:

Juggernaut SP2 bugged: we do not care

$500 7 star bastion deal bugged: it’s fixed in 5 minutes!

Mrmr13

CandyCane2 said:

Kabam:

Juggernaut SP2 bugged: we do not care

$500 7 star bastion deal bugged: it’s fixed in 5 minutes!

I mean, not sure on the age demographic here

I doubt there's any company that wouldnt prioritise an issue that impacts their main source of income for the next week (outside of charities and nonprofit organizations)

and it's also still not fully fixed since many players still don't have what they paid for

ItsClobberinTime

BigBlueOx said:

Man… I’m more surprised anybody is buying a deal like this with the current state of things.

Been like this for a while tho I think most of us are just used to it by now, they get a wave of complaints about the game being in a garbage state plagued by bugs and outdated rewards, then they dangle a carrot in front of the whales and all of a sudden everyone forgets.

Darkness275

I was fortunate enough to get and awaken Bastion from the crystal bundles - so I will take a 7* Jean Grey instead please. Thank you.

Kidding aside, appreciate the quick response and support with this.

KabamPinwheel

So for those who were unable to claim the deal earlier, should now have an in-game mail with the 7 Star, thanks for being patient.

No real way to avoid being meme'd on here, do get that. Will just say this is in large part because different teams have different responsibilities and different issues have different levels of complexity (this for instance was a pretty simple fix thankfully).

ApexspideyB

Ty for the fix

kvirr

why your very welcome

TotemCorruption

kvirr said:

the real question is why

Some people have more money than other people and choose to spend it how they please. I don't think it's cool to make OP feel ashamed; there is already another thread where people (including me) are offering general opinions on what they think of the Bastion deal.

joshypoop

Man the struggle has been really disheartening for those of us that really enjoy this game. Best we get is we hear you and blah blah blah. Tough job @KabamPinwheel has. I do applaud you. Wish we could get answers on the testing aspect of things cause it sure seems like no one has that job.

BringPopcorn

Yay Level Up and Bastion teams
Booo raid team

Hickdog27

Not sure if it’s related, but I’m missing market points.

Gamer

Hickdog27 said:

Not sure if it’s related, but I’m missing market points.

If you’re thinking to getting 200 just from buying 1 pack you not miss there just calculate the track separately