This enlistment issue is not new. There are times when it's on kabam's end. There are times when it's on the officers mistake.
Being just a member, I have a tendency to keep an eye out for various modes. I re-confirmed with the officers, that if the enlistment we have done is in nightmare raids or not. To members, it was showing me that my ally was enlisted on normal raids, But officer sent the screenshot that we are indeed enlisted for nightmare. I just made sure we are doing things right nothing else.
You guys are top 20, you know that this has happened in the past even with top 5 allinces. Something happened and they weren't enlisted for raids (obviously there was no nightmare raids before this one). And you know the results too. Nothing was done. The allinces effected missed their participation.
This is the same case with one diffrence. The mega compensation.
There's this one thing, since you are top 20, that just proves you guys are mega whales. You may want to use that influence and make sure to contact right people to get this resolved. Follow up with the support ticket as DNA suggested. You won't get much positive response in the forums. The outcome doesn't seem to be in your favor at this point, but exceptions are always there. Goodluck.
I agree with others there is nothing to argue or cry here about if it was a bug from kabam side send them a proof of your enlistment picture before & after it started Or any ticket u send to kabam for the bug of enlistment with correct dates
I am sure they gonna give u compensation if problem is from their side
But if it's only a madeup story than you know the outcome
Comments
There are times when it's on kabam's end.
There are times when it's on the officers mistake.
Being just a member, I have a tendency to keep an eye out for various modes. I re-confirmed with the officers, that if the enlistment we have done is in nightmare raids or not. To members, it was showing me that my ally was enlisted on normal raids, But officer sent the screenshot that we are indeed enlisted for nightmare. I just made sure we are doing things right nothing else.
You guys are top 20, you know that this has happened in the past even with top 5 allinces. Something happened and they weren't enlisted for raids (obviously there was no nightmare raids before this one). And you know the results too. Nothing was done. The allinces effected missed their participation.
This is the same case with one diffrence. The mega compensation.
There's this one thing, since you are top 20, that just proves you guys are mega whales. You may want to use that influence and make sure to contact right people to get this resolved.
Follow up with the support ticket as DNA suggested.
You won't get much positive response in the forums. The outcome doesn't seem to be in your favor at this point, but exceptions are always there. Goodluck.
Or any ticket u send to kabam for the bug of enlistment with correct dates
I am sure they gonna give u compensation if problem is from their side
But if it's only a madeup story than you know the outcome