Thank You Kabam
Huge W.
And as far as I'm concerned, the W isn't the compensation package.
The compensation is - in my opinion - far more generous than it needs to be. Personally I was hoping for tickets being refunded, glory and some Alliance revives usable in all modes. I was expecting maybe the revives and glory. But full rewards? That's super generous and honestly pretty insane.
It's the communication.
It's not that you listened, I don't want for our relationship to be one-way, in either direction. The win here is that this feels like we had an actual conversation.
The changes you're proposing are pretty much exactly what I've asked for and what I've seen others asking for - so that's really awesome. But more than that you're also outlining ways to keep the spirit of Nightmare relevant and adjust the difficulty. You hear that we aren't upset that Nightmare was difficult, but that we were upset at specific aspects and mechanics.
I hope that the attention remains so that if this next round of Nightmare difficulty is determined to be too easy, that similar small incremental changes are made to ramp things back up.
Obviously, the ideal would be that we wouldn't be in this situation; that things launch perfectly with absolutely no issues and everyone is happy. That's not reality though - so let's move past that. It was a frustrating experience for all - yourselves included I'm sure.
It happened. The community spoke. You listened. You addressed it. I'm okay to move forward.
So genuinely, thank you.