How can I unsubscribe the summoner sigil

Síc4rSíc4r Member Posts: 13
Hi,
just wanted to ask where I can find the button to cancel or unsubscribe the summoner sigil.
Was looking in the Shop, but there's only an information when the current sigil expires, in my case 8.April.
But the option to unsubscribe I nowhere to be found.
Help is greatly appreciated.

Comments

  • GamerGamer Member Posts: 11,708 ★★★★★
    What device and where did u buy it from
  • TerminatrixTerminatrix Member Posts: 3,750 ★★★★★
    Looking for the same thing.
  • Tairique_turay0Tairique_turay0 Member Posts: 858 ★★★
    Go on summoners market and it should be near the top. It will say cancel subscription. Kabam don’t deserve your money.
  • DNA3000DNA3000 Member, Guardian Posts: 20,713 Guardian
    Síc4r said:

    Hi,
    just wanted to ask where I can find the button to cancel or unsubscribe the summoner sigil.
    Was looking in the Shop, but there's only an information when the current sigil expires, in my case 8.April.
    But the option to unsubscribe I nowhere to be found.
    Help is greatly appreciated.

    If you are on iOS and subscribed from the in-game store, your Sigil subscription is managed in Apple subscriptions. Go to settings, Media and Purchase, and then Subscriptions. You can cancel the Sigil subscription from there. Note that cancelling only cancels renewals. Your Sigil will not renew, but it will continue to run until your current subscription period expires.

    If you are on Android, there is a similar system in your Google account settings, but I am less familiar with that one. If you subscribed using the webstore you should be able to cancel from the webstore, the option will be shown in the Summoner’s Sigil section at the top. If that does not appear, you will need to open a ticket with xSolla who operates the webstore.
  • Barrier ReefBarrier Reef Member Posts: 783 ★★★
    Go
    DNA3000 said:

    Síc4r said:

    Hi,
    just wanted to ask where I can find the button to cancel or unsubscribe the summoner sigil.
    Was looking in the Shop, but there's only an information when the current sigil expires, in my case 8.April.
    But the option to unsubscribe I nowhere to be found.
    Help is greatly appreciated.

    If you are on iOS and subscribed from the in-game store, your Sigil subscription is managed in Apple subscriptions. Go to settings, Media and Purchase, and then Subscriptions. You can cancel the Sigil subscription from there. Note that cancelling only cancels renewals. Your Sigil will not renew, but it will continue to run until your current subscription period expires.

    If you are on Android, there is a similar system in your Google account settings, but I am less familiar with that one. If you subscribed using the webstore you should be able to cancel from the webstore, the option will be shown in the Summoner’s Sigil section at the top. If that does not appear, you will need to open a ticket with xSolla who operates the webstore.
    What this dude said.
  • Síc4rSíc4r Member Posts: 13
    I am using an Android device and subscribed using the web store. After contacting the kabam support the button to cancel my subscription miraculously appeared and I was able to end my sub.
    Thank you all for helping out.
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