Xsolla keeps ripping me off

Lifeswicked

On 2 separate occasions I've bought items from the online store and twice they have charged my account twice each time and they have refused to refund the money

Abspain101

Lifeswicked said:

On 2 separate occasions I've bought items from the online store and twice they have charged my account twice each time and they have refused to refund the money

Are you sure 1 just wasnt an authorization charge and you just didnt pay attention once it was released

EdisonLaw

Who's Xsolla

Abspain101

EdisonLaw said:

Who's Xsolla

Thats the company that runs the summoners market

Ak47hardhitter1

I've never had an issue with Xsolla in the past 6 Months since I've been using it just be careful not to double tap twice probably.

ThatGuyYouSaw235

EdisonLaw said:

Who's Xsolla

arnim xsolla

Toproller89

Dr. Xsolla

Kabam Crashed

If you are certain you were actually double-charged DM me the transaction numbers and I will have our team take a look.

Renaxqq

Did you received items twice too? Maybe you accidentally put two bundles in the cart?

Osfan8

Lifeswicked said:

On 2 separate occasions I've bought items from the online store and twice they have charged my account twice each time and they have refused to refund the money

They’ve done it to me multiple times. Usually they refund the $ right away, often as soon as they charge it. A few times I’ve had to message asking for the refund and it comes within a few days. The last time it took almost 2 weeks of back and forth with Xsolla support and Kabam support before getting the $ back.

JohnTargaryen

Lifeswicked said:

On 2 separate occasions I've bought items from the online store and twice they have charged my account twice each time and they have refused to refund the money

Aaaand welcome to the contest of negative credits 🤣