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My account was banned

I don't know why my account was banned I recently open my game and see my account shows your account was permanently banned. Please help me kanam team to get my account.
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Did you use or provide merc services?
Did you use an emulator?
Did you holiday in Mexico?
If you answered yes to any of these questions this is why you were banned. Except the last one. But if you didn't do any of them or in any way break the TOS, you would be one of a very small number of people incorrectly banned. But we can't do anything here. You have to contact support.
Going the passive protest route and hoping it changes something I guess. So much less satisfying.
🤔
(It references a peak moment in forum history!)
What happened? @Kamesh01
Now, they may help you...