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2 accounts one E-mail one profil im playing other im not

tompa12345tompa12345 Member Posts: 1
in General Discussion
Hy i have two account on 1 email , kabam is connected on account wich im not playing a want to use other account on wich im playing , my Question is if i delete inactive profil , would my profil on wich im active will remain?

Comments

  • Darthbane3141Darthbane3141 Member Posts: 1,325 ★★★★
    I had a stroke trying to read this. Based on what I think you said, why do you want to delete one of your accounts?
  • MrSakuragiMrSakuragi Member Posts: 6,817 ★★★★★
    I don’t think you can have one email tied to multiple accounts. What are you asking?
  • SummonerNRSummonerNR Member, Guardian Posts: 14,662 Guardian
    Assume you mean that one account (the one you don't really play) is using your email as a KABAM ID Login/Username, and the other (main) account is using Google/Apple Play/Game Center to login as.

    Which (other posts have asked this too) is really NOT using the SAME email address for logging into game.
    The 2nd account is using an EXTERNAL LOGIN METHOD, and I don't think Kabam actually knows what's that email associated with using Google/Apple to log in as.

    As for question (and the follow-up implied question), yes, deleting the one game account will still leave the other account the same as it is now.
    *Delete can be done in-game settings, or via Kabam Support (Submit a Request, which may be better, since you're gonna ask your second question after).

    Creating a Kabam ID using an email, tying it to an existing Google/Apple account is possible, but difficult, and often people end up answering in-game prompts the wrong way and it just creates a brand new account instead (you’re old one will still be there too).
    *So, going thru Support to attach an email for a Kabam ID to an existing account is the better way to go.

    See Support Articles (wow, they've been adding some more related to Login and Account issues), as well as from in there the Submit a Request link on upper right of page.

    https://help.kabamsupport.com/hc/en-us/sections/360011164011-Account-Issues
  • Beerus2StrongBeerus2Strong Member Posts: 341 ★★
    Punctuation! Punctuation! Punctuation!
  • CaptainaidenCaptainaiden Member Posts: 1,283 ★★★★
    google translate or chatgpt? anyway you can do ticket to kabam
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