Why people were angry at the Livestream...
1. Dark Pheonix - You are putting an untested champion as the final 'powerful" champion, which is questionable, but could be fine. What's definitely not fine is that you've removed the cosmic champion from the crystal in order for her to be final milestone. Having less new champs in this crystal means its overall value is significantly lower than the omega days crystal. Not only that, but a year later the 7 star basic pool has much less value for most people than it did prior. Also, locking a "potent defender" behind 36k units doesn't sit well for obvious reasons. That's all very shady if you're keeping the price the same as last year, and will compound problem 2.
2. RNG insanity - I and many others were under the impression that the box gotcha system was aimed at doing away with the pain points involved in spending 36k units on RNG crystals, but you decided to take the less fair option. Everyone is going to love their 5 Apocalypse dupes, just like they loved their Sandman dupes. With only 5 heroes in the crystal, bad luck will be far more punishing and good luck will be less beneficial.
3. Magik Nerf - You say you're putting Magik in the game, then you bait and switch by announcing it's a nerfed version that will be added next year?
4. Twitch drops Bugged Again
5. War "Thing" - A lot of players consider war the only game mode that doesn't need a major change, and would rather you focus in other areas of the game. After raids being so unpopular people are apprehensive about a war change.
I'm trying to stay positive and open minded, but this being the livestream that follows a soft boycott might indicate what level of trust we should have in the game team.