We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.

Not receiving unit rewards in solo gifting

Title says it. I gifted one unforgettable crystal, which gave me the first 3 solo rewards for the gifting event. However, I didn't receive the 40 units from the rewards. Anyone else have this problem?

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